A brief description of email spam and email spoofing, why it happens and what you can do to prevent it.

Published: 12 Aug 2004 | Cref: TEC255897 | Last Updated:04 Oct 2024

Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.

Published: 27 Nov 2018 | Cref: TEC6543087 | Last Updated:05 Jun 2025

A newly imported user is unable to log on to the Community ...

After a user is imported into the RM Management Console, the user may not be able to log on to the CC4 network.

Published: 26 May 2009 | Cref: TEC1429036 | Last Updated:28 Jun 2024

RM Unify Network Agent log error "the user has not been ...

Explains why the error message "the user has not been granted the requested logon type at this computer" may be reported in the RM Unify Network ...

Published: 08 Oct 2021 | Cref: TEC8163051 | Last Updated:04 Oct 2024

Explains the procedure for repairing an RM Unify AD Sync installation which is spamming the RM Unify datacentre.

Published: 07 May 2015 | Cref: TEC4526625 | Last Updated:03 Oct 2024

Explains why error "Security Warning" is displayed by the browser when you access a saved password app in RM Unify.

Published: 23 May 2014 | Cref: TEC3906543 | Last Updated:23 Jul 2024

Error "Please contact your system administrator" is ...

Error message "This operation has been cancelled due to restrictions in effect on this computer.

Published: 03 Feb 2014 | Cref: TEC3685214 | Last Updated:04 Oct 2024

Details the expected behaviour in Microsoft 365 when a federated RM Unify account is deleted.

Published: 20 Apr 2018 | Cref: TEC6097040 | Last Updated:16 Apr 2024

How to add a printer to your computer

Outlines the process of adding/re-adding a printer to your computer.

Published: 14 Oct 2022 | Cref: TEC8820039 | Last Updated:04 Oct 2024

How to change a computer type to Cybercafe in Community ...

Explains how to change a computer type in CC4 to and from Cybercafe.

Published: 22 May 2009 | Cref: TEC1415439 | Last Updated:04 Oct 2024