How to apply Windows 10 v1909 policy changes to your custom ...

Lists the user and computer policy changes that are included in the CC4 Windows 10 v1909 Client Pack and describes how to add these to the existing ...

Published: 16 Mar 2020 | Cref: TEC7103075 | Last Updated:28 Apr 2022

Additional configuration for RM Tutor 6 and RM Tutor 6.1 ...

... 6 or RM Tutor 6.1 when students are using Location Chooser to detect student computers correctly in the room where RM Tutor is currently logged on.

Published: 26 Feb 2013 | Cref: TEC3136609 | Last Updated:18 Oct 2022

Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:26 Apr 2022

Details of the removal of the packsheet from shipped units from June 2008.

Published: 13 Jun 2008 | Cref: NWS1223687 | Last Updated:30 Sep 2022

CC4 Access Start menu issues and performance degradation

... the Start menu, or Search bar, on CC4 Access servers and Windows 10 computers , and you are also seeing degradation in the performance of the server ...

Published: 05 Jul 2019 | Cref: TEC6879319 | Last Updated:11 Jan 2021

How to use the RM Tutor 6.1 support tool to generate logs

... support tool provided with RM Tutor 6.1 to gather detailed information from the Tutor Control or student computer , should you encounter an issue.

Published: 20 Feb 2014 | Cref: TEC3770828 | Last Updated:08 Feb 2023

Driver Update 143 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 25 Nov 2020 | Cref: DWN7600972 | Last Updated:31 Mar 2023

Driver Update 122 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 25 Apr 2018 | Cref: DWN6204859 | Last Updated:04 Jan 2023

Driver Update 144 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 19 Jan 2021 | Cref: DWN7677187 | Last Updated:08 Feb 2023

How to disable NumLock if it is on at the logon screen

The NumLock function is turned on when you try to log on to your Community Connect 4 computer so your username and password are not accepted.

Published: 05 Jan 2009 | Cref: TEC1307403 | Last Updated:05 Oct 2021