Unable to access shares that are moved to another server

Describes the procedure to change drive mapping from one server to another server through RMMC.

Published: 08 Apr 2010 | Cref: TEC1651759 | Last Updated:25 May 2023

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Jobs allocated to Community Connect 4 computers do not ...

Describes an issue where jobs allocated to CC4 computers that have more than one address in DNS may not be actioned immediately or at all.

Published: 08 Mar 2010 | Cref: TEC1615058 | Last Updated:17 Dec 2022

How users can pin/unpin programs on the Microsoft Windows ...

Explains how users can pin and unpin items on the taskbar on Windows 10 computers on Community Connect 4.

Published: 01 Mar 2010 | Cref: TEC1442028 | Last Updated:13 Apr 2023

No access to Microsoft Windows volume control on Windows 10 ...

Where the RM volume control has been removed, users are unable to access the Windows volume control on the taskbar, or an error message "could not ...

Published: 25 Feb 2010 | Cref: TEC1609812 | Last Updated:08 Feb 2023

Unable to delete a user folder with in the RM Management ...

You see an error message when you try to delete a user folder (e.g. Students\Year1) in the RM Management Console (RMMC).

Published: 26 Jan 2010 | Cref: TEC1596666 | Last Updated:16 Dec 2022

Error Event ID 8193 from source Volume Shadow Copy Service ...

VSS writer error that may lead to or be causing backup issues.

Published: 01 Dec 2009 | Cref: TEC1573547 | Last Updated:19 Jan 2022

Error - Type not found - while attempting to view or edit ...

Error - Type not found - appears when you try to view or edit the properties of users through the RM Management Console (RMMC) on a Community Connect ...

Published: 27 Nov 2009 | Cref: TEC1571280 | Last Updated:02 Jan 2023

User folders are replaced by folders called Documents on ...

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:06 Mar 2023

CC4 - Computer build hangs when Creating Package Manager ...

If computer build hangs while Creating Package Manager Job, you can resolve the issue by restarting RM Service Host.

Published: 27 Nov 2009 | Cref: TEC1552757 | Last Updated:29 Jul 2022