Provides a download of the instructions for completing the setup of Microsoft 365 with DNS configuration.

Published: 10 Jul 2013 | Cref: DWN3347391 | Last Updated:29 Sep 2025

Provides a download of the instructions for creating Microsoft 365 account (tenancy), adding a custom domain and getting Microsoft 365 licences for ...

Published: 10 Jul 2013 | Cref: DWN3332709 | Last Updated:29 Sep 2025

Provides PowerShell script which will unfederate the Microsoft 365 domain and clear the OnPremisesImmutable ID property of all users.

Published: 13 Aug 2013 | Cref: DWN3444137 | Last Updated:29 Sep 2025

Explains why new and existing users in RM Unify are not being updated in Google Workspace.

Published: 04 Aug 2016 | Cref: TEC5292634 | Last Updated:29 Sep 2025

Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:29 Sep 2025

Lists the AD attributes uploaded by RM Unify AD Sync and the fields populated in Microsoft 365 when user provisioning is through RM Unify.

Published: 24 Aug 2015 | Cref: TEC4699981 | Last Updated:29 Sep 2025

Details on RM Unify Group Sync for Google Groups.

Published: 24 Sep 2025 | Cref: TEC10344535 | Last Updated:29 Sep 2025

Troubleshooting with RM Unify Network Provisioning

Provides general troubleshooting information.

Published: 17 Oct 2019 | Cref: TEC6904987 | Last Updated:11 Sep 2025

Details some data validation requirements and troubleshooting tips for the Groupcall Xporter used for RM Unify MIS Sync.

Published: 04 Jun 2015 | Cref: TEC4563800 | Last Updated:03 Sep 2025

Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:30 Jun 2025