Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:07 Apr 2026

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:28 Sep 2022

Describes how to change the 'userprincipalname' domain suffix of new and existing users with RM Unify vanilla network user provisioning.

Published: 21 Dec 2021 | Cref: TEC8277645 | Last Updated:09 Jan 2023

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:05 Jan 2023

RM Unify Network Provisioning - How to change the location ...

Describes how to change the location where new users are created.

Published: 23 Aug 2019 | Cref: TEC6741790 | Last Updated:01 Mar 2023

Gives details of CSV file format to ensure that users are provisioned into RM Unify as expected.

Published: 24 May 2013 | Cref: TEC3274284 | Last Updated:11 Apr 2023

How to install fonts on a computer

Outlines the process of font installation on a computer.

Published: 21 Oct 2022 | Cref: TEC8836623 | Last Updated:04 Oct 2024

Unable to move a user account in the RM Management Console ...

Explains why you are unable to move a user account in the CC4 RMMC.

Published: 04 Dec 2012 | Cref: TEC2999057 | Last Updated:04 Oct 2024

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:10 Apr 2024

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:07 Apr 2026