Describes how to change the 'userprincipalname' domain suffix of new and existing users with RM Unify vanilla network user provisioning.

Published: 21 Dec 2021 | Cref: TEC8277645 | Last Updated:09 Jan 2023

User profile service fails logon with an error "The User ...

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:06 Sep 2022

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:05 Jan 2023

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:29 Sep 2025

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:04 Oct 2024

Describes the options for user account transfers between RM Unify establishments.

Published: 02 Feb 2018 | Cref: TEC6086591 | Last Updated:20 Sep 2023

How to install fonts on a computer

Outlines the process of font installation on a computer.

Published: 21 Oct 2022 | Cref: TEC8836623 | Last Updated:04 Oct 2024

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:10 Apr 2024

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:28 Sep 2022

Unable to move a user account in the RM Management Console ...

Explains why you are unable to move a user account in the CC4 RMMC.

Published: 04 Dec 2012 | Cref: TEC2999057 | Last Updated:04 Oct 2024