Updated 'CC4 Support for UEV' product released (v1.7.0.1 - ...

Provides information on a new release that customers should install if they use UEV on CC4.

Published: 26 Jun 2019 | Cref: NWS6863892 | Last Updated:28 Apr 2022

New user creation in the CC4 RM Management Console (RMMC) ...

Provides the steps to resolve the error "Creation of [user name] failed, which may be due to delay in AD replication", which appears when creating a ...

Published: 13 Jan 2012 | Cref: TEC2355574 | Last Updated:09 Jun 2022

Error "Cannot load the Properties of this group" is ...

Explains why an error message "Cannot load the Properties of this group" is displayed in the RMMC when you try to view the properties of some groups ...

Published: 04 May 2016 | Cref: TEC5142802 | Last Updated:08 Feb 2023

Lists, smart-lists and folders do not appear in the RM ...

All of a user's stored lists, smart-lists and folders may disappear in the RM Management Console in CC4.

Published: 14 Aug 2009 | Cref: TEC1504363 | Last Updated:05 Sep 2022

Error "Get users failed" is displayed when you try to ...

Provides one example where the RMMC may not load users correctly.

Published: 26 Feb 2016 | Cref: TEC5045059 | Last Updated:04 Jan 2023

Unable to delete a user folder with in the RM Management ...

You see an error message when you try to delete a user folder (e.g. Students\Year1) in the RM Management Console (RMMC).

Published: 26 Jan 2010 | Cref: TEC1596666 | Last Updated:16 Dec 2022