Premium Support Network Check - FAQ

Provides the FAQ for Premium Support Network Check.

Published: 11 Oct 2021 | Cref: TEC8156978 | Last Updated:25 May 2023

Microsoft Office Multiple Activation Key (MAK) update for ...

Provides a download containing the package to update MAK for Microsoft Office 2016 and also the instructions to install the package and how to import ...

Published: 23 Feb 2016 | Cref: DWN4903132 | Last Updated:25 Aug 2020

Unable to rename computers in RMMC

Provides a workaround to resolve the issue of being unable to rename computers in RMMC.

Published: 12 Aug 2022 | Cref: TEC8716836 | Last Updated:12 Aug 2022

RM WSUS - Proxy settings

Explains how to update the proxy settings used by RM WSUS.

Published: 01 Sep 2017 | Cref: TEC5843505 | Last Updated:02 Feb 2023

Important CC4 update to update legacy permissions ...

Provides a fix for CC4 servers where student users have 'List/Read Data' permissions for RMStaff folder.

Published: 05 Oct 2017 | Cref: DWN5880637 | Last Updated:04 Jan 2023

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Renewing an expired CC4 Access certificate

Provides steps to renew the expired CC4 Access certificate

Published: 02 Mar 2016 | Cref: TEC5054548 | Last Updated:29 Mar 2023

Driver Update 113 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 16 Mar 2017 | Cref: DWN5587087 | Last Updated:14 Mar 2023

How to remove Printer Credits from a CC4 network

Gives instructions for removing Printer Credits from a CC4 network.

Published: 24 Oct 2012 | Cref: TEC2514664 | Last Updated:13 Dec 2022