Knowledge Library

CC4 CoP (Connect on Prem/Server 2016) - PostGres may not ... You need to be logged in to access this content

Provides a workaround where PostGres may not start correctly at boot, affecting key CC4 functionality.

Published: 04 May 2018 | Cref: TEC6232986 | Last Updated:09 Jun 2022

Intune (Endpoint Manager) - BitLocker recovery key for ... You need to be logged in to access this content

Provides advice for customers to locate the BitLocker recovery key.

Published: 04 Feb 2021 | Cref: TEC7687794 | Last Updated:14 Feb 2023

Microsoft Office 2016 GPO and ADM update for adding trusted ... You need to be logged in to access this content

Provides instructions to add the required ADM policies (for adding trusted locations) to the existing Office 2016 policies.

Published: 31 Mar 2017 | Cref: DWN5573532 | Last Updated:11 May 2022

Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Community Connect - Best practice when rebuilding computers ... You need to be logged in to access this content

If a computer is rebuilt with a different name, then both the old and new computer accounts exist on the network.

Published: 03 Dec 2004 | Cref: TEC1496705 | Last Updated:04 Apr 2023

CC4 networks may have computers showing as 'Offline' in the ... You need to be logged in to access this content

Provides a workaround to a known issue where computers show as 'Offline' in the RM Management Console (RMMC).

Published: 06 May 2016 | Cref: DWN5142756 | Last Updated:27 Apr 2023

Critical CC4 update for handling WSUS updates following the ... You need to be logged in to access this content

Provides a CC4 update for handling WSUS updates after the install of CC4UPD203.

Published: 31 Jul 2017 | Cref: DWN5808147 | Last Updated:06 Sep 2022

Driver Update 112 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 17 Feb 2017 | Cref: DWN5540116 | Last Updated:05 Apr 2023

Driver Update 98 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 02 Nov 2015 | Cref: DWN4834266 | Last Updated:05 Sep 2022

Default Path rules in CC4

Published: 12 Jun 2008 | Cref: MDL1226320 | Last Updated:06 Aug 2018