Network performance can be severely impacted by the introduction of a network loop.

Published: 23 May 2008 | Cref: TEC1208445 | Last Updated:04 Oct 2024

Unable to rename computers in RMMC

Provides a workaround to resolve the issue of being unable to rename computers in RMMC.

Published: 12 Aug 2022 | Cref: TEC8716836 | Last Updated:04 Oct 2024

Welcome to the RM People Directory Quick Start Guide.

Published: 27 Mar 2013 | Cref: DWN3230757 | Last Updated:29 Sep 2025

Community Connect 4 Reference Manual Glossary

The Glossary of the Community Connect 4 Reference Manual explains some of the terms used in the manual.

Published: 23 Jul 2008 | Cref: DWN1256431 | Last Updated:29 Sep 2025

SIMS - Adding new users

A downloadable PDF document containing instructions for adding new users in SIMS.

Published: 09 Nov 2018 | Cref: DWN6520110 | Last Updated:29 Sep 2025

SIMS - Basic Reporting course notes

A downloadable PDF document containing the SIMS Basic Reporting course notes.

Published: 09 Nov 2018 | Cref: DWN6520932 | Last Updated:29 Sep 2025

Understanding some common scenarios for disk quota usage ...

Describes two scenarios you may encounter where the disk quota usage shown in the RM Management Console (RMMC) for a user does not match.

Published: 30 Jan 2019 | Cref: TEC6559442 | Last Updated:04 Oct 2024

RM Tutor 6.1 v3 User Guide, Release Note and Quick Start ...

Provides User Guide, Release Note and Quick Start guides for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: DWN6470138 | Last Updated:29 Sep 2025

CC4 Reference binders

Searchable PDF binder containing the CC4 Reference Manual, plus Network Options documentation, including RM EasyLink and RM Tutor 4.

Published: 29 Jun 2009 | Cref: DWN1474323 | Last Updated:29 Sep 2025

CC4 Postgres log folder may be using large amount of disk ...

Explains why the 'pg_log' folder may be using a large amount of disk space.

Published: 26 Oct 2015 | Cref: DWN4820071 | Last Updated:27 Apr 2022