Knowledge Library

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Issues seen with CC4 OneDrive Mapper when using the Windows ... You need to be logged in to access this content

Describes some issues we have seen with the CC4 OneDrive Mapper following installation of Windows 10 21H2 release.

Published: 04 Mar 2022 | Cref: TEC8448132 | Last Updated:07 Mar 2022

When are my computers and servers restarted by Microsoft ... You need to be logged in to access this content

An outline of how the implementation of Microsoft WSUS on Community Connect® 4 is configured to handle Microsoft updates which request a restart.

Published: 06 Mar 2009 | Cref: TEC1386930 | Last Updated:09 Mar 2023

UEV settings may not apply correctly to CC4 privileged users You need to be logged in to access this content

The procedure to fix the issue of UEV not working correctly for privileged users.

Published: 10 Jul 2019 | Cref: TEC6887361 | Last Updated:13 Jul 2022

Diagnosing issues with program sets on Community Connect 4 You need to be logged in to access this content

Details steps to diagnose issues with program sets on Community Connect 4 (CC4).

Published: 29 Sep 2008 | Cref: TEC1282261 | Last Updated:20 Dec 2022

Exam user configuration examples on a CC4 network You need to be logged in to access this content

Provides examples of changes that can be made to restrict access to programs and features for an exam user account on a CC4 network.

Published: 03 Nov 2016 | Cref: TEC5409452 | Last Updated:16 Nov 2023

eSafe to Smoothwall Monitor migration - RM provided tool You need to be logged in to access this content

Provides a tool to help RM customers needing to migrate from eSafe to Smoothwall Monitor.

Published: 16 Aug 2021 | Cref: DWN8066677 | Last Updated:05 Sep 2022

Driver Update 119 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 26 Feb 2018 | Cref: DWN6118420 | Last Updated:15 Mar 2023

CC4 tasks overview - How it works You need to be logged in to access this content

Overview of tasks (jobs): how they work, how to trace execution, and when they are deleted.

Published: 10 Jun 2009 | Cref: TEC1422437 | Last Updated:05 Jan 2023

CC4 SmartClient process fails on computers if you have a ... You need to be logged in to access this content

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:20 Jan 2022

A regularly updated article detailing technologies reaching EOL that may affect your teaching and learning.

Published: 17 May 2018 | Cref: TEC6226235 | Last Updated:13 Jan 2023

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