CC4 networks may have computers showing as 'Offline' in the ...

Provides a workaround to a known issue where computers show as 'Offline' in the RM Management Console (RMMC).

Published: 06 May 2016 | Cref: DWN5142756 | Last Updated:27 Apr 2023

Community Connect 4 computer build process - computer build ...

This article discusses the Community Connect® 4 (CC4) build diagnostics button entries and how to troubleshoot failures at this point of the build.

Published: 18 Aug 2008 | Cref: TEC1275031 | Last Updated:29 Sep 2025

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:04 Oct 2024

How to collect drivers from a computer and import them into ...

Provides ways to collect drivers from a vanilla computer in preparation for a Community Connect 4 build.

Published: 29 May 2014 | Cref: TEC3879222 | Last Updated:04 Oct 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

CC4 build disk generation failure due to previously mounted ...

Provides the steps to resolve an issue when CC4 build disk generation fails with "Error in make boot output (Could not mount the image ...

Published: 13 Nov 2015 | Cref: TEC4849012 | Last Updated:03 Jan 2023

Computers build but fail to install all the correct drivers ...

Explains how to use DPInst to install device drivers during the Community Connect 4 (CC4) build process.

Published: 29 May 2014 | Cref: TEC3912980 | Last Updated:10 Feb 2023

Error "Requested Service not found" displayed when you ...

Explains why an error message "Requested Service not found" is displayed when you click build templates or build disks in the RMMC on a CC4 network ...

Published: 30 Jun 2015 | Cref: TEC4624680 | Last Updated:10 Jan 2023

CC4 computer build fails with the error "WIMGAPI function ...

Details why the CC4 computer build fails with the error message "Image handling exception : WIMGAPI function WIMExportImage failed with error 2 while ...

Published: 07 Oct 2016 | Cref: TEC5364877 | Last Updated:27 Feb 2023

CC4 - Computer build process - Build disk generation fails ...

Community Connect 4 (CC4) computer build process - build disk generation fails with the error "Could not mount the image .... Error: -2147024894".

Published: 02 Sep 2008 | Cref: TEC1279245 | Last Updated:20 Sep 2022