Error "Please contact your system administrator" is ...

Error message "This operation has been cancelled due to restrictions in effect on this computer.

Published: 03 Feb 2014 | Cref: TEC3685214 | Last Updated:14 Mar 2023

Slow user logons and various CC4 RMMC user management ...

Explains why users experience a long delay before a useable desktop is available and why you are unable to reset user profiles, move users and apply ...

Published: 14 Oct 2014 | Cref: TEC4141316 | Last Updated:09 Feb 2023

How to move users that have long file names located in ...

How to successfully move users using the RM Management Console between servers if they have long file names in the users' My Documents area.

Published: 05 Dec 2005 | Cref: TEC547362 | Last Updated:12 Dec 2022

CC4 RM Management Console displays error when accessing a ...

Describes various symptoms that may occur after a forced restart of RM Service Host and how to resolve them.

Published: 28 Jul 2009 | Cref: TEC1493427 | Last Updated:14 Feb 2023

Default Path rules in CC4

Published: 12 Jun 2008 | Cref: MDL1226320 | Last Updated:06 Aug 2018

Updated 'CC4 Support for UEV' product released (v1.7.0.1 - ...

Provides information on a new release that customers should install if they use UEV on CC4.

Published: 26 Jun 2019 | Cref: NWS6863892 | Last Updated:28 Apr 2022

Unable to move a user account in the RM Management Console ...

Explains why you are unable to move a user account in the CC4 RMMC.

Published: 04 Dec 2012 | Cref: TEC2999057 | Last Updated:30 Jan 2023

New user creation in the CC4 RM Management Console (RMMC) ...

Provides the steps to resolve the error "Creation of [user name] failed, which may be due to delay in AD replication", which appears when creating a ...

Published: 13 Jan 2012 | Cref: TEC2355574 | Last Updated:09 Jun 2022

Unable to log on to a CC4 computer with a username ...

Explains why attempting to log on to a CC4 computer with a username longer than 20 characters may fail.

Published: 16 Oct 2017 | Cref: TEC5921590 | Last Updated:10 Jun 2022

Error "Get users failed" is displayed when you try to ...

Provides one example where the RMMC may not load users correctly.

Published: 26 Feb 2016 | Cref: TEC5045059 | Last Updated:04 Jan 2023