Unable to log on to a CC4 computer with a username ...

Explains why attempting to log on to a CC4 computer with a username longer than 20 characters may fail.

Published: 16 Oct 2017 | Cref: TEC5921590 | Last Updated:10 Jun 2022

Slow user logons and various CC4 RMMC user management ...

Explains why users experience a long delay before a useable desktop is available and why you are unable to reset user profiles, move users and apply ...

Published: 14 Oct 2014 | Cref: TEC4141316 | Last Updated:09 Feb 2023

Considerations while adding new UPN Suffix and changing the ...

Provides considerations while adding new UPN Suffix and changing the default UPN Suffix for Active Directory users on a Community Connect 4 network.

Published: 25 Sep 2014 | Cref: TEC4098547 | Last Updated:30 May 2023

CC4 RM Management Console displays error when accessing a ...

Describes various symptoms that may occur after a forced restart of RM Service Host and how to resolve them.

Published: 28 Jul 2009 | Cref: TEC1493427 | Last Updated:14 Feb 2023

Error "Please contact your system administrator" is ...

Error message "This operation has been cancelled due to restrictions in effect on this computer.

Published: 03 Feb 2014 | Cref: TEC3685214 | Last Updated:14 Mar 2023

Unable to delete a user folder with in the RM Management ...

You see an error message when you try to delete a user folder (e.g. Students\Year1) in the RM Management Console (RMMC).

Published: 26 Jan 2010 | Cref: TEC1596666 | Last Updated:16 Dec 2022

Unable to move a user account in the RM Management Console ...

Explains why you are unable to move a user account in the CC4 RMMC.

Published: 04 Dec 2012 | Cref: TEC2999057 | Last Updated:30 Jan 2023

Error "Get users failed" is displayed when you try to ...

Provides one example where the RMMC may not load users correctly.

Published: 26 Feb 2016 | Cref: TEC5045059 | Last Updated:04 Jan 2023