Knowledge Library

How to create CC4 packages for MSU files You need to be logged in to access this content

Explains the process to import an MSU file into the RM Management Console (RMMC).

Published: 17 Mar 2014 | Cref: TEC3809017 | Last Updated:01 Mar 2023

CC4 - Package installations may not continue after an ... You need to be logged in to access this content

Describes an issue where CC4 package installations may not continue if a computer restarts after installing a package that contains an unexpected reboot.

Published: 21 Sep 2009 | Cref: TEC1507252 | Last Updated:10 Jan 2023

CC4 - Computer build hangs when Creating Package Manager ... You need to be logged in to access this content

If computer build hangs while Creating Package Manager Job, you can resolve the issue by restarting RM Service Host.

Published: 27 Nov 2009 | Cref: TEC1552757 | Last Updated:29 Jul 2022

"Root element is missing" error seen when assigning ... You need to be logged in to access this content

Describes how to repair package assignment to certain computers if the failure message is "root element missing".

Published: 17 Feb 2009 | Cref: TEC1395295 | Last Updated:20 Dec 2022

Unable to build computers with the default assignments ... You need to be logged in to access this content

Explains why you are unable to build computers with the default assignments after a CC4.3 to CC4.5 upgrade.

Published: 23 Jan 2018 | Cref: TEC6041874 | Last Updated:20 Apr 2023

How to determine why computers are in the Requiring System ... You need to be logged in to access this content

Provides a download for the RM Stale Package Detector tool.

Published: 07 Oct 2013 | Cref: DWN3522158 | Last Updated:02 Feb 2023

Intune - Autopilot and 'Provisioning Packages' ... You need to be logged in to access this content

Describes the process for troubleshooting the Autopilot and 'Provisioning Packages' enrolment processes in Intune.

Published: 24 May 2021 | Cref: TEC7902632 | Last Updated:10 Apr 2025

Changing the file set for a Community Connect 4 package You need to be logged in to access this content

How to associate a new source file or files (for example, a changed MSI) with a CC4 package.

Published: 18 Aug 2009 | Cref: TEC1506902 | Last Updated:05 Jan 2023

Intune - Autopilot and 'Provisioning Packages' ... You need to be logged in to access this content

Describes the process for troubleshooting the Autopilot and 'Provisioning Packages' enrolment processes in Intune.

Published: 24 May 2021 | Cref: TEC7902632 | Last Updated:22 Apr 2024

CC4 - Host Manager and package deployment issues may be ... You need to be logged in to access this content

Provides advice about a known issue if domain controllers are not patched to the same October 2022 level.

Published: 10 Nov 2022 | Cref: TEC8878929 | Last Updated:10 Nov 2022

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