Community Connect 4 Smartclient troubleshooting

... issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:25 May 2023

Additional configuration for RM Tutor 6 and RM Tutor 6.1 ...

... 6 or RM Tutor 6.1 when students are using Location Chooser to detect student computers correctly in the room where RM Tutor is currently logged on.

Published: 26 Feb 2013 | Cref: TEC3136609 | Last Updated:18 Oct 2022

Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:26 Apr 2022

CC4 Access Start menu issues and performance degradation

... the Start menu, or Search bar, on CC4 Access servers and Windows 10 computers , and you are also seeing degradation in the performance of the server ...

Published: 05 Jul 2019 | Cref: TEC6879319 | Last Updated:11 Jan 2021

How to disable NumLock if it is on at the logon screen

The NumLock function is turned on when you try to log on to your Community Connect 4 computer so your username and password are not accepted.

Published: 05 Jan 2009 | Cref: TEC1307403 | Last Updated:05 Oct 2021

RM Package Blueprint on Community Connect 4 (CC4)

Outlines the changes you need to make to a CC4 computer to be able to run RM Package Blueprint.

Published: 28 Jan 2009 | Cref: TEC1317675 | Last Updated:31 May 2022

Driver Update 112 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 17 Feb 2017 | Cref: DWN5540116 | Last Updated:05 Apr 2023

Restricted users cannot see the network icon and change ...

... issue where restricted users cannot see the network icon and change wireless networks on a Windows 10 computer on a CC4 network and provides a fix.

Published: 24 Oct 2017 | Cref: TEC5925679 | Last Updated:24 Apr 2023

Driver Update 106 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 11 May 2016 | Cref: DWN5119759 | Last Updated:05 Sep 2022

Driver Update 102 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 27 Jan 2016 | Cref: DWN4947806 | Last Updated:05 Sep 2022