Best practice advice on anti-virus removal

Provides generic advice on uninstalling your exisiting anti-virus solution.

Published: 25 May 2017 | Cref: TEC5631372 | Last Updated:30 Jun 2025

Requesting assistance from RM.

Published: 03 May 2002 | Cref: HDA27656 | Last Updated:04 Apr 2025

CC4 Access Start menu issues and performance degradation

Workaround to the issue where you cannot open the Start menu, or Search bar, on CC4 Access servers and Windows 10 computers, and you are also seeing ...

Published: 05 Jul 2019 | Cref: TEC6879319 | Last Updated:03 Apr 2025

A how-to guide to disable NTLM authentication before Microsoft disables NTLM.

Published: 06 Jan 2025 | Cref: TEC9937616 | Last Updated:14 Mar 2025

Using RM SSL Connect (f5) VPN client on an off-site CC4 ...

A guide on how to use RM SSL Connect VPN client on a CC4 computer when the computer is off-site.

Published: 08 Oct 2024 | Cref: TEC9951471 | Last Updated:08 Oct 2024

Backup Exec - Restore files

How to restore files or folders using Backup Exec.

Published: 24 Oct 2012 | Cref: TEC2910269 | Last Updated:16 Jul 2024

CC4 Updates Rollup 2018 Tool

Provides a rollup of CC4 updates for CC4.3, CC4.5 and CoP networks. This tool covers updates from CC4UPD200 to CC4UPD216.

Published: 11 Dec 2018 | Cref: DWN6500743 | Last Updated:16 Jul 2024

Community Connect 4 Microsoft Updates - Overview Guide

Guide to Community Connect 4 Microsoft updates released by RM through Microsoft Windows Server Update Services (Microsoft WSUS).

Published: 26 Nov 2008 | Cref: TEC1329475 | Last Updated:12 Jul 2024

Community Connect 4 (CC4) WSUS health check tool

A health check tool for WSUS implementations on CC4 networks.

Published: 02 Oct 2018 | Cref: DWN6339320 | Last Updated:10 Jul 2024

CC4 packaging index article

An index article with links to CC4 packaging articles, guides and troubleshooting articles.

Published: 25 Feb 2016 | Cref: TEC5030996 | Last Updated:03 Jul 2024