CC4 task to exclude anti-virus scanning of certain folders

Provides details on how to exclude certain core folders from being scanned by anti-virus software.

Published: 19 Feb 2009 | Cref: TEC1351278 | Last Updated:04 Oct 2024

How to add application templates to UEV on CC4 networks

With User Experience Virtualisation (UEV), you can capture settings for third party applications by adding templates.

Published: 11 Dec 2018 | Cref: TEC6492074 | Last Updated:04 Oct 2024

How to rename PostgreSQL 9.3 database server

Provides steps to rename PostgreSQL 9.3 database server.

Published: 23 Mar 2017 | Cref: TEC5623510 | Last Updated:03 Oct 2024

eSafe to Smoothwall Monitor migration - RM provided tool

Provides a tool to help RM customers needing to migrate from eSafe to Smoothwall Monitor.

Published: 16 Aug 2021 | Cref: DWN8066677 | Last Updated:04 Oct 2024

Microsoft will default Teams 'Guest access' to 'On' from 8 ...

Provides advice to customers about an upcoming Microsoft change.

Published: 08 Jan 2021 | Cref: TEC7674048 | Last Updated:03 Oct 2024

UEV can cause the Network Recycle Bin to fill up for users

User Experience Virtualisation (UEV) settings change frequently and are captured by the Network Recycle Bin (NRB) causing it to fill up.

Published: 22 Feb 2019 | Cref: TEC6678854 | Last Updated:03 Oct 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Error "Data Source BEDB" displayed when you try to open ...

Details why the error "Data Source BEDB" message is displayed when you try to open Veritas Backup Exec console.

Published: 21 Nov 2017 | Cref: TEC5960913 | Last Updated:13 Sep 2022

DFS namespace service fails to start, potentially leading ...

The DFS namespace service is stopped and is unable to be started.

Published: 25 Jun 2019 | Cref: TEC6860166 | Last Updated:04 Oct 2024

CC4 networks may have computers showing as 'Offline' in the ...

Provides a workaround to a known issue where computers show as 'Offline' in the RM Management Console (RMMC).

Published: 06 May 2016 | Cref: DWN5142756 | Last Updated:27 Apr 2023