Important CC4 update to fix issues in CC4 Access servers ...

Enables UAC, fixes issues with My Connect and delivers latest Client Security Module on CC4 Access servers.

Published: 19 Jan 2022 | Cref: DWN7601302 | Last Updated:10 Jan 2024

How do I know when updates have been released for my network?

Keeping your network up to date with service releases, hotfixes and critical security updates is vital, and an essential part of your job.

Published: 23 Apr 2009 | Cref: NWS1438445 | Last Updated:29 Sep 2025

Unable to open Microsoft Edge (Chromium) following recent ...

Provides workaround to the issue of not able to open Microsoft Edge (Chromium) following recent update when using UEV.

Published: 10 Mar 2021 | Cref: TEC7780712 | Last Updated:03 Oct 2024

Microsoft Outlook pointing to an old Exchange server even ...

Explains why Microsoft Outlook points to an old Exchange server even though all users are migrated to Microsoft 365 on a CC4.3/CC4.5 network with ...

Published: 07 Nov 2014 | Cref: TEC4201760 | Last Updated:04 Oct 2024

How to move virtual memory to a different drive

This document offers advice on how to move the virtual memory from one server drive to another in order to free up disk space.

Published: 01 Apr 2004 | Cref: TEC105319 | Last Updated:04 Oct 2024

WebHelp 5.50

Published: 28 Nov 2008 | Last Updated:28 Nov 2008

How to perform the NTDS integrity check

Details the process to perform an integrity check on Active Directory ntds.dit database.

Published: 07 Apr 2015 | Cref: TEC4486412 | Last Updated:04 Oct 2024

CC4 Access: Remote Desktop Web Client v2

Provides information on Microsoft updating their web client package used in CC4 Access (HTML5) web client.

Published: 19 Jun 2024 | Cref: TEC9802117 | Last Updated:19 Jun 2024

CC4 computer build fails with the error "WIMGAPI function ...

Details why the CC4 computer build fails with the error message "Image handling exception : WIMGAPI function WIMExportImage failed with error 2 while ...

Published: 07 Oct 2016 | Cref: TEC5364877 | Last Updated:04 Oct 2024

CC4 Access Web Client - "Can't connect to the remote PC ...

Explains why users are presented with "Oops, we couldn't connect to CC4Access" error message when trying to connect to the CC4 Access Web Client and ...

Published: 13 Aug 2021 | Cref: TEC6976353 | Last Updated:04 Oct 2024