A how-to guide to disable NTLM authentication before Microsoft disables NTLM.

Published: 06 Jan 2025 | Cref: TEC9937616 | Last Updated:14 Mar 2025

Critical CC4 Update to RM Service Host for CC4 networks ...

This is a critical CC4 update to the RM Service Host which enhances security in the component.

Published: 29 Jul 2016 | Cref: DWN5199418 | Last Updated:17 Oct 2022

Explains the changes to how we deliver Community Connect maintenance and improvement updates and frequently asked questions about CC4 subscription.

Published: 29 Nov 2018 | Cref: NWS6489949 | Last Updated:24 May 2023

Information on what you should consider when planning the move from Windows 7 to Windows 10.

Published: 21 Mar 2019 | Cref: NWS6692419 | Last Updated:29 Sep 2025

Windows 10 Build 1709 computers appear as Offline in the ...

Details why CC4 computers appear as Offline in the RM Management Console (RMMC) upgraded or built to Windows 10 Build 1709.

Published: 17 Sep 2018 | Cref: TEC6430532 | Last Updated:19 Apr 2023

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

RM Smart Client fails on computers and displays an open ...

When using RM Smart Client to turn a Vanilla Workstation into a Community Connect 4 (CC4) computer the process fails.

Published: 12 Nov 2008 | Cref: DWN1295564 | Last Updated:27 Apr 2023

Updated 'CC4 Support for UEV' product released (v1.7.0.1 - ...

Provides information on a new release that customers should install if they use UEV on CC4.

Published: 26 Jun 2019 | Cref: NWS6863892 | Last Updated:28 Apr 2022

Critical CC4 Update to RM Service Host for CC4 networks ...

This is a critical CC4 update to the RM Service Host which enhances security in the component.

Published: 29 Jul 2016 | Cref: DWN5203490 | Last Updated:17 Oct 2022