Explains the changes to how we deliver Community Connect maintenance and improvement updates and frequently asked questions about CC4 subscription.

Published: 29 Nov 2018 | Cref: NWS6489949 | Last Updated:29 Sep 2025

Computers hang at boot with a "Please Wait" message after ...

Explains why computers hang at boot with a "Please Wait" message after being switched off for some time.

Published: 10 Sep 2015 | Cref: TEC4717458 | Last Updated:04 May 2023

Redstor Pro ESE and Instant Data anti-virus exclusions

Provides anti-virus exclusions required for Redstor Pro ESE and Redstor Instant Data.

Published: 01 Feb 2023 | Cref: TEC8786287 | Last Updated:04 Oct 2024

FAQ for UEV on CC4 networks

Details the main features of UEV when implemented on a CC4 network.

Published: 12 Dec 2018 | Cref: TEC6538569 | Last Updated:27 Apr 2023

Overview of Printer Credits for a Community Connect 4 ...

An overview of the components that make up the printer credits service along with an explanation of what each RM printing component does on a ...

Published: 23 Dec 2003 | Cref: TEC137722 | Last Updated:04 Oct 2024

Details the release of an important update to RM Unify AD Sync which must be installed to your AD Sync server.

Published: 14 Feb 2024 | Cref: NWS9587409 | Last Updated:14 Mar 2024

Provides a guide for setting up Microsoft 365 with RM Unify.

Published: 04 Jul 2013 | Cref: DWN3332757 | Last Updated:10 Apr 2024

Intune (Endpoint Manager) - Shared devices may find disk ...

Describes the workaround if shared devices are running low on disk space.

Published: 28 Feb 2022 | Cref: TEC8435941 | Last Updated:14 Feb 2023

Explains how to simplify pupils' RM Easimaths passwords.

Published: 07 Mar 2017 | Cref: TEC5607087 | Last Updated:10 Feb 2023

Describes what the 'resync' feature does and how to use it.

Published: 19 May 2017 | Cref: TEC5694616 | Last Updated:08 Feb 2023