Knowledge Library

How to move users that have long file names located in ... You need to be logged in to access this content

How to successfully move users using the RM Management Console between servers if they have long file names in the users' My Documents area.

Published: 05 Dec 2005 | Cref: TEC547362 | Last Updated:23 Jul 2024

RM Learning Resources on Connect on Prem (CoP) You need to be logged in to access this content

A brief description of RM Learning Resources on Connect on Prem (CoP)

Published: 25 Jun 2014 | Cref: TEC3973859 | Last Updated:23 Jul 2024

How to prevent the students from accessing the computer ... You need to be logged in to access this content

Procedure to restrict the student users from accessing the display properties.

Published: 25 Mar 2011 | Cref: TEC1964989 | Last Updated:04 Oct 2024

CC4 privileged users apply the System Administrator ... You need to be logged in to access this content

Details the situation where the System Administrator UserType GPO is applied to users who are assigned privileged user status on a CC4 computer.

Published: 02 Mar 2016 | Cref: TEC5053354 | Last Updated:04 Oct 2024

CC4 update to allow Update System Packages to be performed ... You need to be logged in to access this content

Provides an updated RM Management Console which allows you to update system packages of all computers in a location.

Published: 03 Mar 2015 | Cref: DWN4276368 | Last Updated:29 Sep 2025

Intune (Endpoint Manager) - Google Chrome browser is now ... You need to be logged in to access this content

Describes the latest update to Intune (Endpoint Manager) to allow the Google Chrome browser to be more easily configured.

Published: 05 May 2022 | Cref: NWS8532747 | Last Updated:29 Sep 2025

How to tighten 'HTTP header disclosure' security on a CC4 ... You need to be logged in to access this content

Steps to hide the HTTP header information to tighten security.

Published: 01 Nov 2018 | Cref: TEC6505601 | Last Updated:04 Oct 2024

Core upgrade of CC4 Access server may fail due to policy ... You need to be logged in to access this content

Details why the CC4 Access policy setting may prevent CC4 Access server from core upgrading successfully.

Published: 13 Mar 2017 | Cref: TEC5593058 | Last Updated:04 Oct 2024

Using custom ADM and ADMX templates in the RM Management ... You need to be logged in to access this content

Describes how to import additional ADM or ADMX templates into the RM Management Console.

Published: 16 Jul 2004 | Cref: TEC261042 | Last Updated:03 Jul 2024

Cannot export a CC4 package to a network or removable drive You need to be logged in to access this content

Describes a workaround on how you can export a CC4 package to a network or removable drive if you are getting an error message.

Published: 03 Sep 2009 | Cref: TEC1507346 | Last Updated:21 Mar 2024