Knowledge Library

RMMC fails to delete users with error "The directory ... You need to be logged in to access this content

Explains a workaround should user deletion fail if the AD account has an attached ActiveSync object.

Published: 07 Jan 2016 | Cref: TEC4931140 | Last Updated:04 Oct 2024

How to find out which username was used to rebuild a ... You need to be logged in to access this content

Shows how to discover which username was used to start a computer rebuild.

Published: 18 Jun 2009 | Cref: TEC1434435 | Last Updated:23 Jul 2024

UAC becomes re-enabled on CC4 servers You need to be logged in to access this content

Provides a resolution to the error "Authentication Error.

Published: 22 Jan 2013 | Cref: TEC3023457 | Last Updated:04 Oct 2024

How users can pin/unpin programs on the Microsoft Windows ... You need to be logged in to access this content

Explains how users can pin and unpin items on the taskbar on Windows 10 computers on Community Connect 4.

Published: 01 Mar 2010 | Cref: TEC1442028 | Last Updated:04 Oct 2024

Unable to log on to the CC4 RM Management Console due to ... You need to be logged in to access this content

Explains why you receive an error message "Authentication Error. Cannot contact the server" when logging on to the CC4 RM Management Console.

Published: 21 Jan 2013 | Cref: TEC3026383 | Last Updated:29 Sep 2025

Quotas Set bar on a Community Connect 4 and Connect on Prem ... You need to be logged in to access this content

In CC4 and CoP User properties, the Quotas Set bar may show red and it may seem to overflow the end of the bar.

Published: 06 Oct 2008 | Cref: TEC1274836 | Last Updated:23 Jul 2024

How to apply Google Chrome policy changes to your custom ... You need to be logged in to access this content

Lists the policy changes that are included in CC4UPD161 and describes how to add these to the existing custom policies.

Published: 13 Apr 2015 | Cref: TEC4320200 | Last Updated:03 Oct 2024

Slow user logons and various CC4 RMMC user management ... You need to be logged in to access this content

Explains why users experience a long delay before a useable desktop is available and why you are unable to reset user profiles, move users and apply ...

Published: 14 Oct 2014 | Cref: TEC4141316 | Last Updated:04 Oct 2024

How to change a computer type to Cybercafe in Community ... You need to be logged in to access this content

Explains how to change a computer type in CC4 to and from Cybercafe.

Published: 22 May 2009 | Cref: TEC1415439 | Last Updated:04 Oct 2024

Error while changing a user's password using the RM ... You need to be logged in to access this content

You get the error "Security Exception, Requested 'PasswordManager.GetRules' by User DOMAIN\staffuser" when a user's password is changed in the RMMC.

Published: 04 Apr 2011 | Cref: TEC1999205 | Last Updated:25 May 2023

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