Error "We Could Not Map Your OneDrive" displayed when ...

Explains why the drive would fail to map on a CC4 network.

Published: 22 Oct 2020 | Cref: TEC7551845 | Last Updated:04 Oct 2024

How to apply Windows 10 v1909 policy changes to your custom ...

Lists the user and computer policy changes that are included in the CC4 Windows 10 v1909 Client Pack and describes how to add these to the existing ...

Published: 16 Mar 2020 | Cref: TEC7103075 | Last Updated:03 Oct 2024

Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:04 Oct 2024

How to deploy file associations to Windows 10 computers on ...

Explains how to deploy file associations to Windows 10 computers on a Community Connect 4 (CC4) network.

Published: 03 Oct 2014 | Cref: TEC4120188 | Last Updated:23 Jul 2024

How to allow access to 'Sounds & Devices' to change the ...

Provides step to allow access to 'Sounds & Devices' to change the default recording device on a CC4 network.

Published: 13 Nov 2015 | Cref: TEC4858129 | Last Updated:04 Oct 2024

Non-systemadmin or non-privileged users are not able to ...

Details why non-systemadmin or non-privileged users are not able to access the RM Management Console (RMMC) from computers on a CC4 network.

Published: 03 Apr 2017 | Cref: TEC5651240 | Last Updated:04 Oct 2024

CC4 tasks overview - How it works

Overview of tasks (jobs): how they work, how to trace execution, and when they are deleted.

Published: 10 Jun 2009 | Cref: TEC1422437 | Last Updated:29 Sep 2025

How to change RM GateKeeper logging level on workstations

Information about changing the RM GateKeeper logging level on both Community Connect 4 computers and saving the log.

Published: 03 Jul 2007 | Cref: TEC959714 | Last Updated:04 Oct 2024

No access to Microsoft Windows volume control on Windows 10 ...

Where the RM volume control has been removed, users are unable to access the Windows volume control on the taskbar, or an error message "could not ...

Published: 25 Feb 2010 | Cref: TEC1609812 | Last Updated:08 Feb 2023

Unable to log on to CC4 computers that have finished ...

After you have built a CC4 computer and you try to log on, the username and password fields are blanked or a .\ is shown in the username field.

Published: 23 Jan 2009 | Cref: TEC1374197 | Last Updated:04 Oct 2024