Community Connect 4 - Active Directory file replication ...

Explains how to look for file replication errors and how to reinitialise the file replication service if journal wrap errors are encountered.

Published: 12 May 2021 | Cref: TEC7735929 | Last Updated:27 Apr 2022

Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:26 Apr 2022

Restricted users cannot see the network icon and change ...

Details an issue where restricted users cannot see the network icon and change wireless networks on a Windows 10 computer on a CC4 network and ...

Published: 24 Oct 2017 | Cref: TEC5925679 | Last Updated:24 Apr 2023

Unable to log on to the CC4 RM Management Console due to ...

Explains why you receive an error message "Authentication Error. Cannot contact the server" when logging on to the CC4 RM Management Console.

Published: 21 Jan 2013 | Cref: TEC3026383 | Last Updated:29 Sep 2025

CC4 SmartClient process fails on computers if you have a ...

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:20 Jan 2022

Provides workaround to the issue of Microsoft 365 or M365 'Apps for Enterprise' failing to manually activate.

Published: 17 Mar 2021 | Cref: TEC7785858 | Last Updated:15 Mar 2023

Important CC4 update to enable UAC for Windows 10 computers ...

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

CC4 - Some computer GPOs may not apply with a SceCli error ...

Explains why some computer GPOs may not apply with a SceCli error Event ID 1001 and provides a workaround for the issue.

Published: 13 Jan 2023 | Cref: TEC8968991 | Last Updated:03 Feb 2023

CC4 - Package installations may not continue after an ...

Describes an issue where CC4 package installations may not continue if a computer restarts after installing a package that contains an unexpected reboot.

Published: 21 Sep 2009 | Cref: TEC1507252 | Last Updated:10 Jan 2023

"Connected, No Internet" message shown in the system tray ...

Discusses the reasons for the issue when hovering over the network icon in the system tray, it reports that it is connected but there is no Internet connection.

Published: 12 May 2021 | Cref: TEC7879105 | Last Updated:26 May 2022