Knowledge Library

How to change RM GateKeeper logging level on workstations You need to be logged in to access this content

Information about changing the RM GateKeeper logging level on both Community Connect 4 computers and saving the log.

Published: 03 Jul 2007 | Cref: TEC959714 | Last Updated:04 Oct 2024

Hardware requirements for Community Connect 4.5 and Connect ... You need to be logged in to access this content

Gives details of the recommended specifications for Community Connect 4.5 and CoP servers and computers.

Published: 27 Jun 2014 | Cref: TEC3972688 | Last Updated:15 Mar 2023

Unable to start virtual machines using Hyper-V on a Server ... You need to be logged in to access this content

... which has been seen to affect Server 2012 R2 Hyper V hosts whereby following the installation of KB5009624, the virtual machines fail to start.

Published: 14 Jan 2022 | Cref: TEC8331915 | Last Updated:04 Oct 2024

CC4 multi-site - WSUS target computers synchronisation task You need to be logged in to access this content

Explains why the 'Perform complete WSUS synchronise on target machines' scheduled task only targets clients at the main site.

Published: 08 May 2017 | Cref: TEC5683709 | Last Updated:04 Oct 2024

Access to additional Windows Store apps on CC4 computers You need to be logged in to access this content

Outlines the process of providing access to additional Windows Store apps on CC4 computers.

Published: 06 Aug 2020 | Cref: TEC7411512 | Last Updated:04 Oct 2024

Important CC4 update to fix Program Set delivery on CC4 ... You need to be logged in to access this content

Provides a new version of RM Desktop Agent to fix issues in delivering Program Sets on CC4 computers.

Published: 24 Aug 2016 | Cref: DWN5305389 | Last Updated:29 Sep 2025

How to remove the 'Connect to a remote PC' option from the ... You need to be logged in to access this content

Provides steps to remove the 'Connect to a remote PC' option from the CC4 Access web page.

Published: 04 Jan 2016 | Cref: TEC4912412 | Last Updated:04 Oct 2024

RM Smart Client fails on computers and displays an open ... You need to be logged in to access this content

When using RM Smart Client to turn a Vanilla Workstation into a Community Connect 4 (CC4) computer the process fails.

Published: 12 Nov 2008 | Cref: DWN1295564 | Last Updated:29 Sep 2025

RM CC5 Readiness Tool for CC4 computers You need to be logged in to access this content

Provides a download of the CC5 Readiness Tool for Community Connect 4 (CC4) computers.

Published: 09 Jan 2025 | Cref: DWN10030727 | Last Updated:10 Feb 2025

Important CC4 update to enable UAC for Windows 10 computers ... You need to be logged in to access this content

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:29 Sep 2025

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