Knowledge Library

How to turn off auto updates for Google Chrome package in ... You need to be logged in to access this content

Provides an updated ADM file to allow auto updates to be disabled using the RM Management Console.

Published: 15 Sep 2015 | Cref: DWN4717469 | Last Updated:29 Sep 2025

How to change the RM Logging Level on Community Connect 4 ... You need to be logged in to access this content

How to change the RM component logging level on servers on Community Connect 4 networks.

Published: 04 Jul 2008 | Cref: TEC1185721 | Last Updated:16 Apr 2024

Error "Authentication Error, Cannot contact the server" ... You need to be logged in to access this content

Explains why an error message "Authentication Error, Cannot contact the server" is displayed when you access the RMMC ClickOnce on a CC4.5 network ...

Published: 21 Aug 2015 | Cref: TEC4698927 | Last Updated:04 Oct 2024

CC4 update for deleting RM drivers from the RMMC [CC4UPD177] You need to be logged in to access this content

Optional CC4 update which enables the Delete menu options for RM drivers. These were previously enabled only for custom drivers.

Published: 09 Nov 2015 | Cref: DWN4690567 | Last Updated:29 Sep 2025

Using RM SSL Connect (f5) VPN client on an off-site CC4 ... You need to be logged in to access this content

A guide on how to use RM SSL Connect VPN client on a CC4 computer when the computer is off-site.

Published: 08 Oct 2024 | Cref: TEC9951471 | Last Updated:08 Oct 2024

CC4 - Some computer GPOs may not apply with a SceCli error ... You need to be logged in to access this content

Explains why some computer GPOs may not apply with a SceCli error Event ID 1001 and provides a workaround for the issue.

Published: 13 Jan 2023 | Cref: TEC8968991 | Last Updated:04 Oct 2024

The 'Available devices' column shows 'Unknown or Multiple' ... You need to be logged in to access this content

Details why the 'Available devices' column shows 'Unknown or Multiple' when you try to import drivers on a CC4 network.

Published: 12 Jun 2018 | Cref: TEC6287990 | Last Updated:04 Oct 2024

CC4 Postgres log folder may be using large amount of disk ... You need to be logged in to access this content

Explains why the 'pg_log' folder may be using a large amount of disk space.

Published: 26 Oct 2015 | Cref: DWN4820071 | Last Updated:29 Sep 2025

Important update to fix potential X: drive issue with ... You need to be logged in to access this content

Provides a CC4 update to fix a potential security risk after CC4UPD203.

Published: 21 Dec 2017 | Cref: DWN6010523 | Last Updated:29 Sep 2025

How to determine why computers are in the Requiring System ... You need to be logged in to access this content

Provides a download for the RM Stale Package Detector tool.

Published: 07 Oct 2013 | Cref: DWN3522158 | Last Updated:29 Sep 2025

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