Knowledge Library

RMMC fails to delete users with error "The directory ... You need to be logged in to access this content

Explains a workaround should user deletion fail if the AD account has an attached ActiveSync object.

Published: 07 Jan 2016 | Cref: TEC4931140 | Last Updated:04 Oct 2024

Driver Update 122 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 25 Apr 2018 | Cref: DWN6204859 | Last Updated:29 Sep 2025

CC4 Access Web Client - Release Note You need to be logged in to access this content

A download of the Release Note for CC4 Access Web Client on Community Connect 4 (CC4) networks.

Published: 19 Apr 2019 | Cref: DWN6717751 | Last Updated:29 Sep 2025

CC4 CoP (Connect on Prem/Server 2016) - PostGres may not ... You need to be logged in to access this content

Provides a workaround where PostGres may not start correctly at boot, affecting key CC4 functionality.

Published: 04 May 2018 | Cref: TEC6232986 | Last Updated:04 Oct 2024

Error "Authentication Error, Cannot contact the server" ... You need to be logged in to access this content

Explains why an error message "Authentication Error, Cannot contact the server" is displayed when you access the RMMC ClickOnce on a CC4.5 network ...

Published: 21 Aug 2015 | Cref: TEC4698927 | Last Updated:04 Oct 2024

Important CC4 update to fix issues in Program Set delivery ... You need to be logged in to access this content

The CC4UPD153 includes a newer version of RM Desktop Agent and provides a fix for issues in delivering default Accessories (System32) shortcuts on ...

Published: 24 Oct 2014 | Cref: DWN4094512 | Last Updated:29 Sep 2025

CC4 - Some computer GPOs may not apply with a SceCli error ... You need to be logged in to access this content

Explains why some computer GPOs may not apply with a SceCli error Event ID 1001 and provides a workaround for the issue.

Published: 13 Jan 2023 | Cref: TEC8968991 | Last Updated:04 Oct 2024

The 'Available devices' column shows 'Unknown or Multiple' ... You need to be logged in to access this content

Details why the 'Available devices' column shows 'Unknown or Multiple' when you try to import drivers on a CC4 network.

Published: 12 Jun 2018 | Cref: TEC6287990 | Last Updated:04 Oct 2024

How to recreate default scheduled database maintenance jobs You need to be logged in to access this content

How to recreate scheduled database maintenance jobs if a user deletes them.

Published: 28 Aug 2008 | Cref: TEC1267307 | Last Updated:29 Sep 2025

Using RM SSL Connect (f5) VPN client on an off-site CC4 ... You need to be logged in to access this content

A guide on how to use RM SSL Connect VPN client on a CC4 computer when the computer is off-site.

Published: 08 Oct 2024 | Cref: TEC9951471 | Last Updated:08 Oct 2024

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