Knowledge Library

Users are unable to access network printers/shared ... You need to be logged in to access this content

Provides a resolution to an issue where users are unable to access network printers/shared drives/program sets from any computer on a Community ...

Published: 12 Jun 2013 | Cref: TEC3273589 | Last Updated:04 Oct 2024

Driver Update 125 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 05 Oct 2018 | Cref: DWN6450799 | Last Updated:29 Sep 2025

RM Support - Frequently asked questions (FAQ) on Community ... You need to be logged in to access this content

Contains a list of the most common questions our RM Support team gets asked plus links to the articles that answer them.

Published: 16 Mar 2015 | Cref: TEC4446864 | Last Updated:04 Oct 2024

Microsoft Office 2016 GPO and ADM update for adding trusted ... You need to be logged in to access this content

Provides instructions to add the required ADM policies (for adding trusted locations) to the existing Office 2016 policies.

Published: 31 Mar 2017 | Cref: DWN5573532 | Last Updated:29 Sep 2025

CC4 Subscription - The benefits of the Connect on Prem ...

Explains the changes to how we deliver Community Connect maintenance and improvement updates and frequently asked questions about CC4 subscription.

Published: 29 Nov 2018 | Cref: NWS6489949 | Last Updated:24 May 2023

Error "Input string was not in correct format" displayed ... You need to be logged in to access this content

Provides an update to use the search provider in Microsoft Edge (Chromium) policy settings.

Published: 03 Dec 2020 | Cref: DWN7613651 | Last Updated:29 Sep 2025

Error "Input string was not in correct format" displayed ... You need to be logged in to access this content

Provides an update to use https search provider in Google Chrome policy settings.

Published: 29 Oct 2015 | Cref: DWN4835131 | Last Updated:29 Sep 2025

CC4 Access technical overview You need to be logged in to access this content

Provides an overview of the main elements of CC4 Access.

Published: 27 Feb 2018 | Cref: TEC6137461 | Last Updated:04 Oct 2024

Additional configuration steps when changing your broadband ... You need to be logged in to access this content

Explains how to ensure that a proxy server change is correctly reflected in all settings on all computers on a CC4 network.

Published: 05 Apr 2017 | Cref: TEC5654499 | Last Updated:04 Oct 2024

Community Connect - Best practice when rebuilding computers ... You need to be logged in to access this content

If a computer is rebuilt with a different name, then both the old and new computer accounts exist on the network.

Published: 03 Dec 2004 | Cref: TEC1496705 | Last Updated:04 Oct 2024

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