Knowledge Library

Intune (Endpoint Manager) - BitLocker recovery key for ... You need to be logged in to access this content

Provides advice for customers to locate the BitLocker recovery key.

Published: 04 Feb 2021 | Cref: TEC7687794 | Last Updated:04 Oct 2024

How to add your establishment's name and logo to CC4 Access You need to be logged in to access this content

Provides steps to add your establishment's name and logo to the CC4 Access web pages.

Published: 31 Aug 2016 | Cref: TEC5305121 | Last Updated:04 Oct 2024

Important CC4 update to fix issues on CC4 Access servers ... You need to be logged in to access this content

Provides a new version of the RM Client Security Module and a new version of the CC4 Access server StationType group policy object.

Published: 05 Sep 2017 | Cref: DWN5692111 | Last Updated:29 Sep 2025

Impact of the 'end of life' of IE11 for CC4 customers (June ... You need to be logged in to access this content

Provides relevant information for CC4 customers on the 'end of life' (EOL) of IE11.

Published: 06 Jun 2022 | Cref: TEC8587300 | Last Updated:04 Oct 2024

Creating a Hand-In Point folder without RM Learning ... You need to be logged in to access this content

A process for creating a Hand-In Point folder without RM Learning Resources to enable students to upload their work in a secure and safe manner.

Published: 25 Jun 2014 | Cref: TEC3923246 | Last Updated:04 Oct 2024

Driver Update 124 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 31 Aug 2018 | Cref: DWN6395901 | Last Updated:29 Sep 2025

Community Connect 4 Build Disk CD is 'Not bootable' You need to be logged in to access this content

Having created a Community Connect 4 (CC4) build disk CD and inserted it into a computer, you receive the message that the CD is 'Not bootable'.

Published: 01 Sep 2008 | Cref: TEC1269931 | Last Updated:03 Oct 2024

Important CC4 update to fix issues with the proxy bypass ... You need to be logged in to access this content

Provides a new version of RM System Proxy and RM Vista Activation Proxy, to fix issues with the proxy bypass list.

Published: 09 Jul 2018 | Cref: DWN6321146 | Last Updated:29 Sep 2025

Error "Run-time error '91'" displayed while running the RM ... You need to be logged in to access this content

Explains why an error message "Run-time error '91': Object variable or With block variable not set" is displayed while running the RM Installation ...

Published: 12 Feb 2014 | Cref: TEC3750729 | Last Updated:16 Apr 2024

How to remove Printer Credits from a CC4 network You need to be logged in to access this content

Gives instructions for removing Printer Credits from a CC4 network.

Published: 24 Oct 2012 | Cref: TEC2514664 | Last Updated:23 Jul 2024

Currently filtering by...

Filter by...