Knowledge Library

Important CC4 update to fix Program Set delivery on CC4 ... You need to be logged in to access this content

Provides a new version of RM Desktop Agent to fix issues in delivering Program Sets on CC4 computers.

Published: 24 Aug 2016 | Cref: DWN5305389 | Last Updated:29 Sep 2025

How to add your establishment's name and logo to CC4 Access You need to be logged in to access this content

Provides steps to add your establishment's name and logo to the CC4 Access web pages.

Published: 31 Aug 2016 | Cref: TEC5305121 | Last Updated:04 Oct 2024

Driver Update 104 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 05 May 2016 | Cref: DWN5122555 | Last Updated:27 Mar 2024

Impact of the 'end of life' of IE11 for CC4 customers (June ... You need to be logged in to access this content

Provides relevant information for CC4 customers on the 'end of life' (EOL) of IE11.

Published: 06 Jun 2022 | Cref: TEC8587300 | Last Updated:04 Oct 2024

Creating a Hand-In Point folder without RM Learning ... You need to be logged in to access this content

A process for creating a Hand-In Point folder without RM Learning Resources to enable students to upload their work in a secure and safe manner.

Published: 25 Jun 2014 | Cref: TEC3923246 | Last Updated:04 Oct 2024

CC4 Access - Microsoft Remote Desktop Client references You need to be logged in to access this content

Reference articles from Microsoft, including downloads and documentation for Microsoft Remote Desktop Clients used to connect to CC4 Access.

Published: 09 Sep 2015 | Cref: TEC4682732 | Last Updated:23 Jul 2024

Community Connect 4 Build Disk CD is 'Not bootable' You need to be logged in to access this content

Having created a Community Connect 4 (CC4) build disk CD and inserted it into a computer, you receive the message that the CD is 'Not bootable'.

Published: 01 Sep 2008 | Cref: TEC1269931 | Last Updated:03 Oct 2024

Critical CC4 update for handling WSUS updates following the ... You need to be logged in to access this content

Provides a CC4 update for handling WSUS updates after the install of CC4UPD203.

Published: 31 Jul 2017 | Cref: DWN5808147 | Last Updated:29 Sep 2025

Driver Update 129 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 01 Mar 2019 | Cref: DWN6689286 | Last Updated:29 Sep 2025

Community Connect 4 (CC4) WSUS health check tool You need to be logged in to access this content

A health check tool for WSUS implementations on CC4 networks.

Published: 02 Oct 2018 | Cref: DWN6339320 | Last Updated:10 Jul 2024