How to use the RM Tutor 6.1 support tool to generate logs

... support tool provided with RM Tutor 6.1 to gather detailed information from the Tutor Control or student computer , should you encounter an issue.

Published: 20 Feb 2014 | Cref: TEC3770828 | Last Updated:04 Oct 2024

Further information is provided in Computers Help.

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

Computers > Managing Computers> View the type of computer    Viewing the type of computerThe computer type is set when the computer is built, and ...

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

RM Tutor 6.1 v3 freezes when sharing a student's screen

Details why the RM Tutor freezes on the Start menu of a shared computer.

Published: 09 Oct 2018 | Cref: TEC6464174 | Last Updated:17 Apr 2023

Further information is provided in Computers Help.

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

To add a drive mapping to a computerFrom the left-hand pane, expand Computers and choose All Computers.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

To restart a computerFrom the left-hand pane, expand Computers and choose All Computers.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

CC4 computers may be incorrectly shown in CC4 RM Management ...

Some drivers installed on a CC4 computer may incorrectly make it appear as a tablet in the RMMC.

Published: 04 May 2012 | Cref: TEC2355575 | Last Updated:07 Nov 2022

To display a message at a computerFrom the left-hand pane, expand Computers and choose All Computers.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Web Monitor Configuration: Unmonitored Users/ Computers pageThe Unmonitored Users/Computers page of the Web Monitor Configuration window enables you ...

Published: 31 Jul 2008 | Last Updated:31 Jul 2008