Knowledge Library

Troubleshooting issues with RM Printer Credits on CC4.5 ... You need to be logged in to access this content

Describes about the issue related with version 4 printer drivers on CC4.5 networks after installing CC4UPD151.

Published: 23 Nov 2015 | Cref: TEC4748080 | Last Updated:26 Mar 2024

RMMC fails to delete users with error "The directory ... You need to be logged in to access this content

Explains a workaround should user deletion fail if the AD account has an attached ActiveSync object.

Published: 07 Jan 2016 | Cref: TEC4931140 | Last Updated:04 Oct 2024

End of support for Roaming User Profiles in Community ... You need to be logged in to access this content

Information regarding the end of support for Roaming User Profiles in Community Connect 4 networks.

Published: 16 Mar 2020 | Cref: NWS7223908 | Last Updated:26 May 2023

Important CC4 update to fix issues in CC4 Access servers ... You need to be logged in to access this content

Enables UAC, fixes issues with My Connect and delivers latest Client Security Module on CC4 Access servers.

Published: 19 Jan 2022 | Cref: DWN7601302 | Last Updated:10 Jan 2024

CC4 CoP (Connect on Prem/Server 2016) - PostGres may not ... You need to be logged in to access this content

Provides a workaround where PostGres may not start correctly at boot, affecting key CC4 functionality.

Published: 04 May 2018 | Cref: TEC6232986 | Last Updated:04 Oct 2024

Error "Authentication Error, Cannot contact the server" ... You need to be logged in to access this content

Explains why an error message "Authentication Error, Cannot contact the server" is displayed when you access the RMMC ClickOnce on a CC4.5 network ...

Published: 21 Aug 2015 | Cref: TEC4698927 | Last Updated:04 Oct 2024

The 'Available devices' column shows 'Unknown or Multiple' ... You need to be logged in to access this content

Details why the 'Available devices' column shows 'Unknown or Multiple' when you try to import drivers on a CC4 network.

Published: 12 Jun 2018 | Cref: TEC6287990 | Last Updated:04 Oct 2024

Driver Update 141 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 04 Feb 2020 | Cref: DWN7181571 | Last Updated:04 Oct 2024

CC4 networks may have computers showing as 'Offline' in the ... You need to be logged in to access this content

Provides a workaround to a known issue where computers show as 'Offline' in the RM Management Console (RMMC).

Published: 06 May 2016 | Cref: DWN5142756 | Last Updated:04 Oct 2024

How to enable the WebClient service on a Community Connect ... You need to be logged in to access this content

Provides steps to enable the WebClient service on a Community Connect 4 network.

Published: 12 May 2017 | Cref: TEC5695302 | Last Updated:26 Jan 2024

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