A regularly updated article detailing technologies reaching EOL that may affect your teaching and learning.

Published: 17 May 2018 | Cref: TEC6226235 | Last Updated:04 Oct 2024

Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:04 Oct 2024

Trend Micro on-premise and the Meltdown vulnerability

Explains how to patch Trend Micro on-premise to enable the installation of the updates in response to the Meltdown vulnerability.

Published: 11 Jan 2018 | Cref: TEC6041686 | Last Updated:03 Oct 2024

CC4 computer builds may fail after deleting a standard ...

Details an issue where computers fail to build successfully if a standard RM registry policy has been deleted from the RM Management Console.

Published: 08 Jun 2011 | Cref: TEC2039623 | Last Updated:06 Jan 2023

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Provides an overview of the RM SSL web hosting solution.

Published: 27 Jan 2015 | Cref: TEC4340412 | Last Updated:04 Oct 2024

Intune (Endpoint Manager) and Autopilot - product and ...

Details the product offering and support description for Intune and Autopilot.

Published: 18 Jul 2018 | Cref: NWS6348455 | Last Updated:04 Oct 2024

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

... the right-hand pane might not reflect the latest state of information, for example after you have created many users or updated a number of packages .

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

Microsoft Office changes for October 2020 - Office 2010 EOL ...

Provides information on the upcoming changes for Microsoft Office in October 2020.

Published: 07 Oct 2020 | Cref: NWS7521559 | Last Updated:17 Apr 2023