Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:04 Oct 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

UEV settings may not apply correctly to CC4 privileged users

The procedure to fix the issue of UEV not working correctly for privileged users.

Published: 10 Jul 2019 | Cref: TEC6887361 | Last Updated:04 Oct 2024

Local Support Tools - Remote tasks fail on Community ...

Local Support Tools (LST) appears to be assigned to Community Connect 4 (CC4) computers, but remote tasks fail.

Published: 12 Jan 2009 | Cref: TEC1366464 | Last Updated:28 Sep 2022

CC4 - RM Management Console displays an "Unhandled ...

Describes an issue where the RMMC shows an "Unhandled exception" error while saving the properties of a server from the Computers node, on a CC4 ...

Published: 24 Oct 2012 | Cref: TEC2711894 | Last Updated:08 Feb 2023

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Student access to Command prompt

Students are able to access and run commands from the command prompt by creating a shortcut to registry and modifying a key.

Published: 18 Jun 2009 | Cref: TEC1468225 | Last Updated:04 Oct 2024

User profile service fails logon with an error "The User ...

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:06 Sep 2022

Microsoft .NET Framework 4.5.2 for Community Connect 4 ...

Provides download and instructions for installing Microsoft .NET Framework 4.5.2 for Community Connect 4 networks.

Published: 16 Dec 2014 | Cref: DWN4216950 | Last Updated:03 Oct 2024

Hardware requirements for Community Connect 4.5 and Connect ...

Gives details of the recommended specifications for Community Connect 4.5 and CoP servers and computers.

Published: 27 Jun 2014 | Cref: TEC3972688 | Last Updated:15 Mar 2023