UEV settings may not apply correctly to CC4 privileged users

The procedure to fix the issue of UEV not working correctly for privileged users.

Published: 10 Jul 2019 | Cref: TEC6887361 | Last Updated:04 Oct 2024

Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:04 Oct 2024

How to remove Printer Credits from a CC4 network

Gives instructions for removing Printer Credits from a CC4 network.

Published: 24 Oct 2012 | Cref: TEC2514664 | Last Updated:13 Dec 2022

... the right-hand pane might not reflect the latest state of information, for example after you have created many users or updated a number of packages .

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Student access to Command prompt

Students are able to access and run commands from the command prompt by creating a shortcut to registry and modifying a key.

Published: 18 Jun 2009 | Cref: TEC1468225 | Last Updated:04 Oct 2024

Important CC4 update to fix Network Manager type group ...

Updates the group permissions for Network Manager group on CC4.

Published: 19 Feb 2020 | Cref: DWN7132572 | Last Updated:14 Mar 2023

How to give access to RM Tutor 6.1 for staff in custom ...

Describes the additional steps that may be required to give access to RM Tutor 6.1 for staff in custom security groups.

Published: 27 Feb 2013 | Cref: TEC2993900 | Last Updated:26 Jul 2022

Community Connect 4 - RM Service Host Viewer shows the ...

RM Service Host Viewer shows a service as stopped.

Published: 24 Dec 2010 | Cref: TEC1852724 | Last Updated:23 Jul 2024

Microsoft Office changes for October 2020 - Office 2010 EOL ...

Provides information on the upcoming changes for Microsoft Office in October 2020.

Published: 07 Oct 2020 | Cref: NWS7521559 | Last Updated:17 Apr 2023