

Describes the additional steps that may be required to give access to RM Tutor 6.1 for staff in custom security groups.
Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.
Explains how to update the Microsoft Office Pro Plus 2019 volume licence key.
Describes how to fix the error 'Dagent has encountered an error and needs to close' on Community Connect 4.
When using RM Smart Client to turn a Vanilla Workstation into a Community Connect 4 (CC4) computer the process fails.
How to export the event logs from a server or computer in preparation for archiving or sending to an RM engineer for investigation.
... list, either choose Shortcut Bank, or choose Shortcuts in Packages and select an application package to display its associated shortcut(s).
Gives instructions for removing the RM Network Recycle Bin components from a CC4 network.
Some of the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.
Background content for ms_office_2019_activation_tool.zip