How to create CC4 packages for MSU files

Explains the process to import an MSU file into the RM Management Console (RMMC).

Published: 17 Mar 2014 | Cref: TEC3809017 | Last Updated:04 Oct 2024

Error "We could not map your OneDrive" displayed for Hwb ...

Details why the error "We could not map your OneDrive" is displayed for Hwb Cymru users at Welsh schools when using CC4 One Drive Mapper.

Published: 21 Jun 2018 | Cref: TEC6310373 | Last Updated:04 Oct 2024

Unsupported CC4 components on a CC4 CoP network (2016 / ...

Provides information about the RM Support position for CC4 components on a CoP network.

Published: 19 Jun 2014 | Cref: TEC3857238 | Last Updated:04 Oct 2024

How to disable the Windows Firewall Security warning ...

Describes the procedure to disable the Windows Firewall Security warning message for an application on a Community Connect 4 network.

Published: 23 Jan 2009 | Cref: TEC1375851 | Last Updated:04 Oct 2024

CC4 - RM Management Console displays an "Unhandled ...

Describes an issue where the RMMC shows an "Unhandled exception" error while saving the properties of a server from the Computers node, on a CC4 ...

Published: 24 Oct 2012 | Cref: TEC2711894 | Last Updated:04 Oct 2024

How to use the RM Tutor 6.1 support tool to generate logs

Describes how to use the support tool provided with RM Tutor 6.1 to gather detailed information from the Tutor Control or student computer, should ...

Published: 20 Feb 2014 | Cref: TEC3770828 | Last Updated:04 Oct 2024

Manual recovery process for a failed CC4 core upgrade (the ...

Provides information about a manual process that can be used to recover a failed CC4 core upgrade.

Published: 05 May 2015 | Cref: TEC4523113 | Last Updated:04 Oct 2024

Microsoft Teams desktop app displays the message "To keep ...

Explains why the Microsoft Teams desktop app displays the banner message "To keep using Teams, download the latest update".

Published: 24 Mar 2021 | Cref: TEC7807902 | Last Updated:04 Oct 2024

Cannot export a CC4 package to a network or removable drive

Describes a workaround on how you can export a CC4 package to a network or removable drive if you are getting an error message.

Published: 03 Sep 2009 | Cref: TEC1507346 | Last Updated:04 Oct 2024

Additional configuration for RM Tutor 6 and RM Tutor 6.1 ...

Describes how to configure RM Tutor 6 or RM Tutor 6.1 when students are using Location Chooser to detect student computers correctly in the room ...

Published: 26 Feb 2013 | Cref: TEC3136609 | Last Updated:04 Oct 2024