How to import a driver into the RM Management Console on ...

Explains how to import a driver into the RM Management Console (RMMC) on Community Connect 4 (CC4) if there is no relevant CC4 driver pack.

Published: 18 Aug 2008 | Cref: TEC1273581 | Last Updated:15 Mar 2023

Community Connect 4 computer build process - Index article

Index article with links to technical and reference articles on the Community Connect 4 computer build process.

Published: 20 Aug 2008 | Cref: TEC1274543 | Last Updated:20 Apr 2023

Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:03 May 2023

How to disable NumLock if it is on at the logon screen

The NumLock function is turned on when you try to log on to your Community Connect 4 computer so your username and password are not accepted.

Published: 05 Jan 2009 | Cref: TEC1307403 | Last Updated:05 Oct 2021

Office 2019 installation failure - Proofing tools ...

Provides a workaround to the issue of client package failing to install on computers after installing the Microsoft® Office 2019 Integration Pack.

Published: 17 Jul 2020 | Cref: TEC7377809 | Last Updated:19 Jul 2022

CC4 computer build fails with non-build exception error

A CC4 computer build may fail, particularly on the Partition Disks action, with an error "non-build exception caught".

Published: 25 Mar 2011 | Cref: TEC1801152 | Last Updated:20 Dec 2022

How many computers can be built simultaneously on to a ...

Provides the recommended procedure for determining the maximum number of simultaneous builds which can be supported on Community Connect 4 (CC4) and ...

Published: 18 Aug 2008 | Cref: TEC1274111 | Last Updated:04 Jan 2023

Community Connect 4 computer build process - computer build ...

This article discusses the Community Connect® 4 (CC4) build diagnostics button entries and how to troubleshoot failures at this point of the build.

Published: 18 Aug 2008 | Cref: TEC1275031 | Last Updated:07 Oct 2020

Overview of CC4 computer security levels

An explanation of security levels on Community Connect 4.

Published: 23 Feb 2002 | Cref: TEC8286 | Last Updated:13 Dec 2022

RMR: prompt not displayed on a Community Connect 4 and ...

Details the reasons why the RMR: prompt may not be displayed.

Published: 18 Aug 2008 | Cref: TEC1274900 | Last Updated:17 Apr 2023