How to increase the file download size for RM OneDrive ...

Provides a registry fragment to allow users to copy or move files greater than 47MB from their OneDrive mapped in Windows Explorer.

Published: 20 May 2016 | Cref: DWN5167232 | Last Updated:20 Apr 2023

User folders are replaced by folders called Documents on ...

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:06 Mar 2023

windows_10_v22h2_for_cc4_release_note.pdf

Background content for windows_10_v22h2_for_cc4_release_note.pdf

Published: 19 May 2023 | Cref: MDL9174058 | Last Updated:19 May 2023

windows_10_v21h2_for_cc4_release_note.pdf

Background content for windows_10_v21h2_for_cc4_release_note.pdf

Published: 22 Feb 2022 | Cref: MDL8426359 | Last Updated:23 Jun 2022

RM Support - EFS scan tool

... mitigate the risk of some backup software not being able to backup files that have been encrypted with the Encrypting File System (EFS) on Windows .

Published: 07 Feb 2023 | Cref: DWN9015040 | Last Updated:27 Feb 2023

Crypt32 Event ID 8 errors appear in server application log ...

... instances of Crypt32 Event ID 8 messages appearing in the application event log on Microsoft Windows Server 2012R2 on a Community Connect network.

Published: 03 Apr 2009 | Cref: TEC1427599 | Last Updated:12 Aug 2022

Manage Exchange Server 2013 / 2016 / 2019 log files

Provides steps to create a schedule task to delete redundant Exchange Server 2013 / 2016 / 2019 log files as this prevents the server's C:\ drive ...

Published: 05 Oct 2017 | Cref: DWN5890439 | Last Updated:29 Sep 2025

Creating a Hand-In Point folder without RM Learning ...

A process for creating a Hand-In Point folder without RM Learning Resources to enable students to upload their work in a secure and safe manner.

Published: 25 Jun 2014 | Cref: TEC3923246 | Last Updated:04 Oct 2024

Microsoft Office Multiple Activation Key (MAK) update for ...

Provides a download containing the package to update MAK for Microsoft Office 2016 and also the instructions to install the package and how to import ...

Published: 23 Feb 2016 | Cref: DWN4903132 | Last Updated:29 Sep 2025

CC4 build disk generation failure due to previously mounted ...

Provides the steps to resolve an issue when CC4 build disk generation fails with "Error in make boot output (Could not mount the image ...

Published: 13 Nov 2015 | Cref: TEC4849012 | Last Updated:04 Oct 2024