Batch\CMD files fail to run during package installation on ...

You may find that on a CC4 network, Batch or CMD files that are called by package installations do not run.

Published: 14 Oct 2009 | Cref: TEC1542917 | Last Updated:23 Jul 2024

How to disable Presenter View in Microsoft PowerPoint ...

Provides the steps to disable Presenter View for all users as default in Microsoft PowerPoint 2013/2016 on a Community Connect 4 (CC4) network.

Published: 12 Feb 2016 | Cref: TEC4996955 | Last Updated:04 Oct 2024

Microsoft Office Multiple Activation Key (MAK) update for ...

Details how to update the Multiple Activation Key (MAK) for Microsoft Office 2010 and Office 2013 without removing or uninstalling the existing packages.

Published: 23 Sep 2015 | Cref: DWN4732057 | Last Updated:29 Sep 2025

Microsoft Teams desktop app cache 'bloat'

Explains why the Microsoft Teams desktop app can have large cache files.

Published: 23 Mar 2021 | Cref: TEC7762045 | Last Updated:03 Oct 2024

UAC becomes re-enabled on CC4 servers

Provides a resolution to the error "Authentication Error.

Published: 22 Jan 2013 | Cref: TEC3023457 | Last Updated:04 Oct 2024

UEV can cause the Network Recycle Bin to fill up for users

User Experience Virtualisation (UEV) settings change frequently and are captured by the Network Recycle Bin (NRB) causing it to fill up.

Published: 22 Feb 2019 | Cref: TEC6678854 | Last Updated:03 Oct 2024

Firewall exception rules in RM Tutor 6.1

Provides details of the firewall exception rules required by RM Tutor 6.1.

Published: 27 Feb 2013 | Cref: TEC2981633 | Last Updated:04 Oct 2024

Microsoft Office 2019 and Microsoft 365 'Click-To-Run' ...

The CC4 Microsoft Office 'Click-To-Run' packages can fail to install if the download from the content store fails.

Published: 25 Nov 2019 | Cref: TEC7076136 | Last Updated:03 Oct 2024

RM Tutor 6.1 v3 Client Configurator causes a UAC prompt and ...

Workaround to allow non-admin users to run Client Configurator for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: TEC6382314 | Last Updated:17 Apr 2023

Manual recovery process for a failed CC4 core upgrade (the ...

Provides information about a manual process that can be used to recover a failed CC4 core upgrade.

Published: 05 May 2015 | Cref: TEC4523113 | Last Updated:04 Oct 2024