Manual recovery process for a failed CC4 core upgrade (the ...

Provides information about a manual process that can be used to recover a failed CC4 core upgrade.

Published: 05 May 2015 | Cref: TEC4523113 | Last Updated:08 Feb 2023

RM Tutor 6.1 v4 User Guide, Release Note and Quick Start ...

Provides User Guide, Release Note and Quick Start guides for RM Tutor 6.1 v4.

Published: 17 Feb 2021 | Cref: DWN7692475 | Last Updated:03 Mar 2022

Microsoft Office 2019 and Microsoft 365 'Click-To-Run' ...

The CC4 Microsoft Office 'Click-To-Run' packages can fail to install if the download from the content store fails.

Published: 25 Nov 2019 | Cref: TEC7076136 | Last Updated:09 May 2022

UEV can cause the Network Recycle Bin to fill up for users

User Experience Virtualisation (UEV) settings change frequently and are captured by the Network Recycle Bin (NRB) causing it to fill up.

Published: 22 Feb 2019 | Cref: TEC6678854 | Last Updated:28 Apr 2022

Microsoft Teams desktop app cache 'bloat'

Explains why the Microsoft Teams desktop app can have large cache files.

Published: 23 Mar 2021 | Cref: TEC7762045 | Last Updated:14 Mar 2022

Microsoft Office Multiple Activation Key (MAK) update for ...

Provides a download containing the package to update MAK for Microsoft Office 2016 and also the instructions to install the package and how to import ...

Published: 23 Feb 2016 | Cref: DWN4903132 | Last Updated:25 Aug 2020

How to use 'Name and Connectivity Server' on RM Tutor to ...

Describes how to use 'Name and Connectivity Server' to locate and connect to student computers in LAN/wireless LAN environments, particularly where ...

Published: 17 Jul 2014 | Cref: TEC3933507 | Last Updated:12 May 2023