You may experience intermittent issues with group policy ...

This article explains how to avoid time related issues by configuring Time Synchronisation correctly.

Published: 26 Jan 2007 | Cref: TEC843246 | Last Updated:13 Apr 2023

"PRIMARYTSAFAILEDPROCESSING CC4 was unable to update user ...

Details an issue where recent user changes made within RM Unify Network Provisioning do not show up in a CC4 network.

Published: 15 Jun 2018 | Cref: TEC6263306 | Last Updated:04 Oct 2024

How to delete a user profile from Community Connect 4 ...

... 4 (CC4) network where UEV profiles are not being used, if you get an issue with a user that resetting the user profile or running a health check does ...

Published: 05 May 2009 | Cref: TEC1270476 | Last Updated:04 Oct 2024

Important CC4 update to fix issues on CC4 Access servers ...

Provides a new version of the RM Client Security Module and a new version of the CC4 Access server StationType group policy object.

Published: 05 Sep 2017 | Cref: DWN5692111 | Last Updated:29 Nov 2022

Restricted users cannot see the network icon and change ...

Details an issue where restricted users cannot see the network icon and change wireless networks on a Windows 10 computer on a CC4 network and ...

Published: 24 Oct 2017 | Cref: TEC5925679 | Last Updated:04 Oct 2024

Error 2147943712 is displayed while creating a scheduled ...

Provides a solution for an issue on a CC4.5 domain controller where an error 2147943712 is displayed while creating a scheduled task.

Published: 07 Dec 2011 | Cref: TEC2346664 | Last Updated:04 Oct 2024

Creating a Hand-In Point folder without RM Learning ...

A process for creating a Hand-In Point folder without RM Learning Resources to enable students to upload their work in a secure and safe manner.

Published: 25 Jun 2014 | Cref: TEC3923246 | Last Updated:09 Mar 2023

Community Connect 4 - Active Directory file replication ...

Explains how to look for file replication errors and how to reinitialise the file replication service if journal wrap errors are encountered.

Published: 12 May 2021 | Cref: TEC7735929 | Last Updated:27 Apr 2022

Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:26 Apr 2022

Unable to log on to the CC4 RM Management Console due to ...

Explains why you receive an error message "Authentication Error. Cannot contact the server" when logging on to the CC4 RM Management Console.

Published: 21 Jan 2013 | Cref: TEC3026383 | Last Updated:29 Sep 2025