Important CC4 update for the RM Management Console (RMMC) ...

Provides a fix for an issue where the RM Management Console (RMMC) may crash because of too many Postgres.exe instances.

Published: 10 Jun 2015 | Cref: DWN4455329 | Last Updated:31 Mar 2023

Error "There was a problem with the data entered" displayed ...

Explains why an error message is displayed when attempting to update a user in the RMMC with a display name containing any of the following ...

Published: 31 Oct 2017 | Cref: TEC5943005 | Last Updated:02 Jan 2023

Important CC4 update to fix touch screen issues on Windows ...

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:11 Jan 2022

Manual recovery process for a failed CC4 core upgrade (the ...

Provides information about a manual process that can be used to recover a failed CC4 core upgrade.

Published: 05 May 2015 | Cref: TEC4523113 | Last Updated:08 Feb 2023

Microsoft Office 2019 and Microsoft 365 'Click-To-Run' ...

The CC4 Microsoft Office 'Click-To-Run' packages can fail to install if the download from the content store fails.

Published: 25 Nov 2019 | Cref: TEC7076136 | Last Updated:09 May 2022

How to tighten 'HTTP header disclosure' security on a CC4 ...

Steps to hide the HTTP header information to tighten security.

Published: 01 Nov 2018 | Cref: TEC6505601 | Last Updated:04 Oct 2024

Reference Manual for Community Connect 4

The Community Connect 4 Reference Manual describes how to set up and use the network.

Published: 09 Jul 2008 | Cref: DWN1249983 | Last Updated:29 Sep 2025

RM Tutor 6.1 v4 User Guide, Release Note and Quick Start ...

Provides User Guide, Release Note and Quick Start guides for RM Tutor 6.1 v4.

Published: 17 Feb 2021 | Cref: DWN7692475 | Last Updated:29 Sep 2025

CC4 - UEV settings for 'Specify where personal data should ...

Provides some advice about the correct GPO settings when moving to UEV for profile management.

Published: 01 May 2019 | Cref: TEC6775912 | Last Updated:23 Jul 2024

CC4 Reference binders

Searchable PDF binder containing the CC4 Reference Manual, plus Network Options documentation, including RM EasyLink and RM Tutor 4.

Published: 29 Jun 2009 | Cref: DWN1474323 | Last Updated:29 Sep 2025