Knowledge Library

Additional configuration for RM Tutor 6 and RM Tutor 6.1 ... You need to be logged in to access this content

... 6 or RM Tutor 6.1 when students are using Location Chooser to detect student computers correctly in the room where RM Tutor is currently logged on.

Published: 26 Feb 2013 | Cref: TEC3136609 | Last Updated:04 Oct 2024

Issues with graphics drivers on CC4 computers following a ... You need to be logged in to access this content

Describes some issues we have seen where graphics drivers are corrupted by the feature update process via WSUS.

Published: 04 May 2022 | Cref: TEC8523889 | Last Updated:13 Mar 2023

How to use 'Name and Connectivity Server' on RM Tutor to ... You need to be logged in to access this content

... 'Name and Connectivity Server' to locate and connect to student computers in LAN/wireless LAN environments, particularly where students move with their ...

Published: 17 Jul 2014 | Cref: TEC3933507 | Last Updated:04 Oct 2024

How to calculate the heat output of a PC or Server

Guidelines for calculating the heat output and power consumption of RM systems.

Published: 12 Jul 2005 | Cref: TEC455664 | Last Updated:13 Jul 2022

How to alter Active Hours for Windows 10 v1607 and above ... You need to be logged in to access this content

Explains the Active Hours feature within Windows 10 v1607 and how to configure this on a Community Connect 4 network.

Published: 30 Jun 2017 | Cref: TEC5764035 | Last Updated:20 Apr 2023

Error "ExclusiveUseChecker has stopped working" displayed ... You need to be logged in to access this content

... "ExclusiveUseChecker has stopped working" message is displayed when you log on to the computer as any user type on a Community Connect 4 network.

Published: 15 Jun 2015 | Cref: TEC4341579 | Last Updated:10 Feb 2023

Restore one or more computers

To restore one or more computersFrom the left-hand pane, expand Computers and choose All Computers.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Known issues with Windows 10 version 20H2, 21H2 and 22H2 on ... You need to be logged in to access this content

Up-to-date details of the known issues with CC4 Windows 10 version 20H2, 21H2 and 22H2 computers.

Published: 16 Mar 2020 | Cref: TEC7221844 | Last Updated:11 May 2023

Rebuilding CC4 computers fail when rebuilding to a ... You need to be logged in to access this content

... not parse or process the unattend answer file for pass [specialize]" is displayed while rebuilding CC4 computers to a different operating system.

Published: 08 Jul 2014 | Cref: TEC3995112 | Last Updated:27 Apr 2022

How to run a command on a computer via the CC4 RM ... You need to be logged in to access this content

Explains how to run a command on all or a selected group of computers, as a one-off or a scheduled task.

Published: 13 Mar 2012 | Cref: TEC2366250 | Last Updated:05 Sep 2022

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