Knowledge Library

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RM CC5 Readiness Tool for CC4 computers You need to be logged in to access this content

Provides a download of the CC5 Readiness Tool for Community Connect 4 (CC4) computers.

Published: 09 Jan 2025 | Cref: DWN10030727 | Last Updated:10 Feb 2025

Critical CC4 Update to RM Service Host for CC4 networks ... You need to be logged in to access this content

This is a critical CC4 update to the RM Service Host which enhances security in the component.

Published: 29 Jul 2016 | Cref: DWN5199418 | Last Updated:29 Sep 2025

CC4 computers are taken off the network for longer period ... You need to be logged in to access this content

Answers some common questions from customers.

Published: 12 Jun 2020 | Cref: TEC7337637 | Last Updated:04 Oct 2024

How to make the RM Tutor 6/6.1 Tech Console available to ... You need to be logged in to access this content

Describes how to make the RM Tutor 6/6.1 Tech Console available to users who are not system administrators.

Published: 27 Feb 2013 | Cref: TEC2982423 | Last Updated:16 Apr 2024

Windows 10 activation on CC4 You need to be logged in to access this content

Outlines the steps required to successfully activate Windows 10 computers.

Published: 07 Jul 2010 | Cref: TEC1701192 | Last Updated:04 Oct 2024

Terminology used in Community Connect 4 networks You need to be logged in to access this content

Describes the terminology used to describe currently supported Community Connect 4 networks - their versioning, components and features.

Published: 28 May 2008 | Cref: TEC1184791 | Last Updated:04 Oct 2024

Trend Micro Security Agent install failure You need to be logged in to access this content

Details why the Trend Micro Security Agent fails to install and provides a solution.

Published: 31 May 2017 | Cref: TEC5672272 | Last Updated:11 Aug 2023

CC4 - Dagent has encountered an error and needs to close You need to be logged in to access this content

Describes how to fix the error 'Dagent has encountered an error and needs to close' on Community Connect 4.

Published: 25 Sep 2009 | Cref: TEC1510469 | Last Updated:04 Oct 2024

Create a smart-list

For example, to create a new smart-list for packages, expand Software and then choose Packages & Products.

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

CC4 Updates Rollup 2018 Tool You need to be logged in to access this content

Provides a rollup of CC4 updates for CC4.3, CC4.5 and CoP networks. This tool covers updates from CC4UPD200 to CC4UPD216.

Published: 11 Dec 2018 | Cref: DWN6500743 | Last Updated:29 Sep 2025

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