CC4 multi-site package repository health check tool

Provides a repository health check tool for use on CC4 multi-site networks.

Published: 05 Mar 2012 | Cref: DWN1980356 | Last Updated:20 Apr 2023

Exam user configuration examples on a CC4 network

Provides examples of changes that can be made to restrict access to programs and features for an exam user account on a CC4 network.

Published: 03 Nov 2016 | Cref: TEC5409452 | Last Updated:16 Nov 2023

Renewing an expired CC4 Access certificate

Provides steps to renew the expired CC4 Access certificate

Published: 02 Mar 2016 | Cref: TEC5054548 | Last Updated:29 Mar 2023

Important CC4 update to update legacy permissions ...

Provides a fix for CC4 servers where student users have 'List/Read Data' permissions for RMStaff folder.

Published: 05 Oct 2017 | Cref: DWN5880637 | Last Updated:04 Jan 2023

CC4 RM Management Console displays error when accessing a ...

Describes various symptoms that may occur after a forced restart of RM Service Host and how to resolve them.

Published: 28 Jul 2009 | Cref: TEC1493427 | Last Updated:14 Feb 2023

Microsoft Outlook pointing to an old Exchange server even ...

Explains why Microsoft Outlook points to an old Exchange server even though all users are migrated to Microsoft 365 on a CC4.3/CC4.5 network with ...

Published: 07 Nov 2014 | Cref: TEC4201760 | Last Updated:01 Mar 2023

CC4 update for Google Chrome [CC4UPD161]

Provides a CC4 update to import a Google Chrome package and associated policies into the RM Management Console.

Published: 13 Apr 2015 | Cref: DWN4321461 | Last Updated:23 Jul 2024

Configuring CC4 build templates for smaller disk drives

Explains how to adjust the recovery partition in a CC4 build template to take account of smaller disks.

Published: 03 Mar 2016 | Cref: TEC5059665 | Last Updated:17 Dec 2022

CC4 update for deleting RM drivers from the RMMC [CC4UPD177]

Optional CC4 update which enables the Delete menu options for RM drivers. These were previously enabled only for custom drivers.

Published: 09 Nov 2015 | Cref: DWN4690567 | Last Updated:06 Jan 2023

Network printing error "0x0000011b" following September ...

Explains why users are unable to print and receive error code "0x0000011b" when trying to connect to a network printer.

Published: 30 Sep 2021 | Cref: TEC8143750 | Last Updated:28 Sep 2022