Knowledge Library

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Explains the changes to how we deliver Community Connect maintenance and improvement updates and frequently asked questions about CC4 subscription.

Published: 29 Nov 2018 | Cref: NWS6489949 | Last Updated:24 May 2023

Important CC4 update to fix build issues where latest .NET ... You need to be logged in to access this content

Provides a fix for CC4 servers where build fails due to presence of latest .NET updates.

Published: 14 Jun 2017 | Cref: DWN5724936 | Last Updated:29 Sep 2025

Driver Update 135 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 14 Aug 2019 | Cref: DWN6930587 | Last Updated:29 Sep 2025

Driver Update 147 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 21 Jul 2021 | Cref: DWN8029501 | Last Updated:29 Sep 2025

eSafe to Smoothwall Monitor migration - RM provided tool You need to be logged in to access this content

Provides a tool to help RM customers needing to migrate from eSafe to Smoothwall Monitor.

Published: 16 Aug 2021 | Cref: DWN8066677 | Last Updated:29 Sep 2025

Unsupported CC4 components on a CC4 CoP network (2016 / ... You need to be logged in to access this content

Provides information about the RM Support position for CC4 components on a CoP network.

Published: 19 Jun 2014 | Cref: TEC3857238 | Last Updated:04 Oct 2024

Community Connect 4 (CC4) WSUS health check tool You need to be logged in to access this content

A health check tool for WSUS implementations on CC4 networks.

Published: 02 Oct 2018 | Cref: DWN6339320 | Last Updated:29 Sep 2025

RM Network Recycle Bin Release Note and Quick Start user ... You need to be logged in to access this content

The Release Note gives installation, usage and troubleshooting information for RM Network Recycle Bin.

Published: 30 Apr 2014 | Cref: DWN3878446 | Last Updated:29 Sep 2025

Important CC4 update to update legacy permissions ... You need to be logged in to access this content

Provides a fix for CC4 servers where student users have 'List/Read Data' permissions for RMStaff folder.

Published: 05 Oct 2017 | Cref: DWN5880637 | Last Updated:29 Sep 2025

CC4 Reference Manual Section 5 Managing Programs & ... You need to be logged in to access this content

Section 5 of the CC4 Reference Manual

Published: 22 Jun 2009 | Cref: MDL1474883 | Last Updated:03 Nov 2025

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