Knowledge Library

Driver Update 104 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 05 May 2016 | Cref: DWN5122555 | Last Updated:29 Sep 2025

Microsoft .NET Framework 4.6.2 for Community Connect 4 ... You need to be logged in to access this content

Instructions for downloading and installing Microsoft .NET Framework 4.6.2 for Community Connect 4 networks.

Published: 16 Feb 2018 | Cref: TEC6103448 | Last Updated:04 Oct 2024

How to add application templates to UEV on CC4 networks You need to be logged in to access this content

With User Experience Virtualisation (UEV), you can capture settings for third party applications by adding templates.

Published: 11 Dec 2018 | Cref: TEC6492074 | Last Updated:04 Oct 2024

Driver Update 145 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 19 May 2021 | Cref: DWN7876469 | Last Updated:29 Sep 2025

RM Tutor 6.1 v3 Client Configurator causes a UAC prompt and ... You need to be logged in to access this content

Workaround to allow non-admin users to run Client Configurator for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: TEC6382314 | Last Updated:04 Oct 2024

Microsoft Office 2013 Service Pack 1 for Community Connect 4 You need to be logged in to access this content

Contains the download and instructions for installing Microsoft Office 2013 Service Pack 1 for Community Connect 4 networks.

Published: 03 Jul 2014 | Cref: DWN3963322 | Last Updated:29 Sep 2025

Driver Update 135 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 14 Aug 2019 | Cref: DWN6930587 | Last Updated:29 Sep 2025

Important CC4 update to fix build issues where latest .NET ... You need to be logged in to access this content

Provides a fix for CC4 servers where build fails due to presence of latest .NET updates.

Published: 14 Jun 2017 | Cref: DWN5724936 | Last Updated:29 Sep 2025

eSafe to Smoothwall Monitor migration - RM provided tool You need to be logged in to access this content

Provides a tool to help RM customers needing to migrate from eSafe to Smoothwall Monitor.

Published: 16 Aug 2021 | Cref: DWN8066677 | Last Updated:29 Sep 2025

RM Network Recycle Bin Release Note and Quick Start user ... You need to be logged in to access this content

The Release Note gives installation, usage and troubleshooting information for RM Network Recycle Bin.

Published: 30 Apr 2014 | Cref: DWN3878446 | Last Updated:29 Sep 2025