CC4 Access technical overview

Provides an overview of the main elements of CC4 Access.

Published: 27 Feb 2018 | Cref: TEC6137461 | Last Updated:16 Apr 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:04 Oct 2024

RM CC5 Client Rebuild pack for CC4 networks

Release note and download for the CC5 Client Rebuild pack for Community Connect 4 (CC4) networks and computers.

Published: 05 Aug 2025 | Cref: TEC10294601 | Last Updated:29 Sep 2025

Overview of Printer Credits for a Community Connect 4 ...

An overview of the components that make up the printer credits service along with an explanation of what each RM printing component does on a ...

Published: 23 Dec 2003 | Cref: TEC137722 | Last Updated:04 Oct 2024

How to restart the RM Service Host on a CC4 network

You may need to restart the RM Service Host in the following situations: Newly added drivers are not appearing while trying to add to a build disk, ...

Published: 24 Mar 2011 | Cref: TEC1691316 | Last Updated:04 Oct 2024

Trend Micro - Seat count maintenance

Explains how to reclaim unused Trend Micro licences and gives examples of issues exceeding your seat count can cause in Trend Micro on premise or Cloud.

Published: 27 Jul 2018 | Cref: TEC6329231 | Last Updated:04 Oct 2024

SIMS year end 2024 - primary schools

Procedures that must be carried out in SIMS to ensure that your system is ready for the new academic year in September.

Published: 16 May 2024 | Cref: DWN9740004 | Last Updated:16 May 2024

Remote Tasks > Restore one or more computersRestoring one or more computersA restore image can be used to return a computer to its condition when the ...

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Intune and Autopilot - 'How to' articles reference and FAQ

Provides links to many of the common actions needed when managing an Intune setup.

Published: 28 Jun 2018 | Cref: TEC6122412 | Last Updated:01 Mar 2024

You can also move a user by dragging and dropping them into the new folder (on the same server), or by choosing Move from the Tasks menu.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008