Knowledge Library

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RM CC5 Readiness Tool for CC4 computers You need to be logged in to access this content

Provides a download of the CC5 Readiness Tool for Community Connect 4 (CC4) computers.

Published: 09 Jan 2025 | Cref: DWN10030727 | Last Updated:10 Feb 2025

CC4 computers are taken off the network for longer period ... You need to be logged in to access this content

Answers some common questions from customers.

Published: 12 Jun 2020 | Cref: TEC7337637 | Last Updated:04 Oct 2024

How to make the RM Tutor 6/6.1 Tech Console available to ... You need to be logged in to access this content

Describes how to make the RM Tutor 6/6.1 Tech Console available to users who are not system administrators.

Published: 27 Feb 2013 | Cref: TEC2982423 | Last Updated:04 Oct 2024

Changing, updating or renewing your Microsoft Office 2019 ... You need to be logged in to access this content

Explains how to update the Microsoft Office Pro Plus 2019 volume licence key.

Published: 01 Mar 2021 | Cref: TEC7755719 | Last Updated:04 Oct 2024

Hardware requirements for Community Connect 4.5 and Connect ... You need to be logged in to access this content

Gives details of the recommended specifications for Community Connect 4.5 and CoP servers and computers.

Published: 27 Jun 2014 | Cref: TEC3972688 | Last Updated:04 Oct 2024

Windows 10 activation on CC4 You need to be logged in to access this content

Outlines the steps required to successfully activate Windows 10 computers.

Published: 07 Jul 2010 | Cref: TEC1701192 | Last Updated:04 Oct 2024

How to make the RM Tutor 6/6.1 Tech Console available to ... You need to be logged in to access this content

Describes how to make the RM Tutor 6/6.1 Tech Console available to users who are not system administrators.

Published: 27 Feb 2013 | Cref: TEC2982423 | Last Updated:16 Apr 2024

Updated 'CC4 Support for UEV' product released (v1.7.0.1 - ... You need to be logged in to access this content

Provides information on a new release that customers should install if they use UEV on CC4.

Published: 26 Jun 2019 | Cref: NWS6863892 | Last Updated:03 Oct 2024

Microsoft Teams for Community Connect 4 networks You need to be logged in to access this content

Provides the instructions for downloading and installing Microsoft Teams for Community Connect 4 networks.

Published: 11 Dec 2019 | Cref: TEC7109139 | Last Updated:01 May 2024

Trend Micro Security Agent install failure You need to be logged in to access this content

Details why the Trend Micro Security Agent fails to install and provides a solution.

Published: 31 May 2017 | Cref: TEC5672272 | Last Updated:11 Aug 2023

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