Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Microsoft Office 2019 and Microsoft 365 'Click-To-Run' ...

The CC4 Microsoft Office 'Click-To-Run' packages can fail to install if the download from the content store fails.

Published: 25 Nov 2019 | Cref: TEC7076136 | Last Updated:03 Oct 2024

Important CC4 update to enable UAC for Windows 10 computers ...

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

Download links to the current and previous editions of the RM Support Newsletter.

Published: 20 May 2016 | Cref: DWN5175632 | Last Updated:14 Mar 2023

Important CC4 update to update legacy permissions ...

Provides a fix for CC4 servers where student users have 'List/Read Data' permissions for RMStaff folder.

Published: 05 Oct 2017 | Cref: DWN5880637 | Last Updated:04 Jan 2023

Driver Update 140 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 28 Jan 2020 | Cref: DWN7164515 | Last Updated:24 Jun 2022

Published: 28 Nov 2008 | Last Updated:28 Nov 2008

Published: 28 Nov 2008 | Last Updated:28 Nov 2008

CC4 update for RM My Connect to remap drives and printers ...

Provides an update to remap all the network drives and printers for locations using RM My Connect.

Published: 03 Mar 2015 | Cref: DWN4412335 | Last Updated:21 Sep 2022

How to gather RM installation log files from a Community ...

When an RM product or update is installed, installation log files are generated which may prove useful in troubleshooting a failed installation.

Published: 03 Aug 2006 | Cref: TEC729060 | Last Updated:23 Jan 2024