Knowledge Library

August & September 2021 Windows Updates and changes to ... You need to be logged in to access this content

Provides advice to customers about a recent Print driver installation change.

Published: 17 Aug 2021 | Cref: TEC8072910 | Last Updated:05 Sep 2022

Important CC4 update to fix touch screen issues on Windows ... You need to be logged in to access this content

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:11 Jan 2022

Crypt32 Event ID 8 errors appear in server application log ... You need to be logged in to access this content

... instances of Crypt32 Event ID 8 messages appearing in the application event log on Microsoft Windows Server 2012R2 on a Community Connect network.

Published: 03 Apr 2009 | Cref: TEC1427599 | Last Updated:12 Aug 2022

How to clear corrupt jobs from Print Spooler on a Community ... You need to be logged in to access this content

Explains how to clear corrupt jobs from Print Spooler on a Community Connect 4 (CC4) network.

Published: 26 Aug 2014 | Cref: TEC4060666 | Last Updated:28 Mar 2023

RM Support - EFS scan tool You need to be logged in to access this content

... mitigate the risk of some backup software not being able to backup files that have been encrypted with the Encrypting File System (EFS) on Windows .

Published: 07 Feb 2023 | Cref: DWN9015040 | Last Updated:27 Feb 2023

CC4 - Host Manager and package deployment issues may be ... You need to be logged in to access this content

Provides advice about a known issue if domain controllers are not patched to the same October 2022 level.

Published: 10 Nov 2022 | Cref: TEC8878929 | Last Updated:10 Nov 2022

Loading the list of All Updates in Windows Updates can take ... You need to be logged in to access this content

Explains why the list of all updates in the RM Management Console (RMMC) can take time to load on a Community Connect 4 (CC4) network.

Published: 27 Jun 2018 | Cref: TEC6321877 | Last Updated:01 Mar 2023

CC4 Windows 10 20H2 builds and possible junction point ... You need to be logged in to access this content

Provides advice to customers about a junction point issue with new builds.

Published: 20 Sep 2021 | Cref: TEC8117227 | Last Updated:05 Jan 2023

CC4 - Solution for WSUS Event ID 13032 and other WSUS ... You need to be logged in to access this content

... the procedure to run the Server Cleanup Wizard on the Microsoft Windows Server Update Services (WSUS) server on a Community Connect 4 network.

Published: 22 Sep 2010 | Cref: TEC1747898 | Last Updated:05 Sep 2022

windows_10_v21h2_for_cc4_release_note.pdf You need to be logged in to access this content

Background content for windows_10_v21h2_for_cc4_release_note.pdf

Published: 22 Feb 2022 | Cref: MDL8426359 | Last Updated:23 Jun 2022

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