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Community Connect 4

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Lists, smart-lists and folders do not appear in the RM ... You need to be logged in to access this content

All of a user's stored lists, smart-lists and folders may disappear in the RM Management Console in CC4.

Published: 14 Aug 2009 | Cref: TEC1504363 | Last Updated:06 Nov 2026

Health Check item disappears after restarting the RM ... You need to be logged in to access this content

Explains why a Health Check item that was visible in the left-hand pane of the RM Management Console (RMMC) disappears after it is reopened.

Published: 27 Jul 2009 | Cref: TEC1486973 | Last Updated:06 Nov 2026

Importing users into CC4 using the RM Management Console You need to be logged in to access this content

A reference guide to the process for importing users into your Community Connect 4 network using the RM Management Console.

Published: 11 Aug 2009 | Cref: TEC1501459 | Last Updated:06 Nov 2026

AHCI HDD BIOS setting will not allow a computer to build ... You need to be logged in to access this content

Certain computers will not build onto the CC4 network and will get into a constant reboot loop.

Published: 28 Sep 2009 | Cref: TEC1497598 | Last Updated:06 Nov 2026

Community Connect - Best practice when rebuilding computers ... You need to be logged in to access this content

If a computer is rebuilt with a different name, then both the old and new computer accounts exist on the network.

Published: 03 Dec 2004 | Cref: TEC1496705 | Last Updated:06 Nov 2026

CC4 RM Management Console displays error when accessing a ... You need to be logged in to access this content

Describes various symptoms that may occur after a forced restart of RM Service Host and how to resolve them.

Published: 28 Jul 2009 | Cref: TEC1493427 | Last Updated:06 Nov 2026

Using a network (PXE) boot to start the Community Connect 4 ... You need to be logged in to access this content

It is possible to start the Community Connect 4 (CC4) computer build process by booting to the network (rather than CD or USB drives).

Published: 14 Jul 2009 | Cref: TEC1484478 | Last Updated:06 Nov 2026

Student access to Command prompt You need to be logged in to access this content

Students are able to access and run commands from the command prompt by creating a shortcut to registry and modifying a key.

Published: 18 Jun 2009 | Cref: TEC1468225 | Last Updated:06 Nov 2026

When logging a call with Tandberg for an LTO-4 autoloader, the option exists to attach up to two files.

Published: 25 Jun 2009 | Cref: TEC1462552 | Last Updated:06 Nov 2026

Creating a user in CC4 generates a 'Could not create user' ... You need to be logged in to access this content

Describes how to resolve the issue where the RMMC displays a 'Could not create user' error; applies only to CC4 SR1 and later networks.

Published: 29 Jun 2009 | Cref: TEC1463217 | Last Updated:06 Nov 2026

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