Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:26 Apr 2022

CC4 Access - Self-Service Password Reset

Download article explaining the CC4 Access - Self-Service Password Reset utility.

Published: 27 Apr 2020 | Cref: DWN7285854 | Last Updated:29 Sep 2025

Download links to the current and previous editions of the RM Support Newsletter.

Published: 20 May 2016 | Cref: DWN5175632 | Last Updated:29 Sep 2025

Download article for Groupcall Xporter to support MIS Sync integration with RM Unify.

Published: 02 Jun 2015 | Cref: DWN4153727 | Last Updated:07 Apr 2026

Microsoft Office 2016 Integration Pack Release Note for CC4

A download of the Release Note for the Office 2016 Integration Pack for CC4.

Published: 04 Jan 2016 | Cref: DWN4924254 | Last Updated:29 Sep 2025

New features in RM Tutor 6

Provides a download containing an overview of the new features in RM Tutor 6.

Published: 25 Jun 2013 | Cref: DWN2987454 | Last Updated:29 Sep 2025

Important CC4 update to fix Program Set delivery on CC4 ...

Provides a new version of RM Desktop Agent to fix issues in delivering Program Sets on CC4 computers.

Published: 24 Aug 2016 | Cref: DWN5305389 | Last Updated:29 Sep 2025

Driver Update 158 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 11 Oct 2023 | Cref: DWN9408657 | Last Updated:25 Oct 2023

... the changes to how we deliver Community Connect maintenance and improvement updates and frequently asked questions about CC4 subscription.

Published: 29 Nov 2018 | Cref: NWS6489949 | Last Updated:24 May 2023

Windows 10 v21H2 for CC4 Release Note

Provides a download of the Release Note for Windows 10 v21H2 on Community Connect 4 (CC4) networks.

Published: 02 Mar 2022 | Cref: DWN8426265 | Last Updated:29 Sep 2025