Explains how to resolve the error message "AADSTS7000112: Application (Microsoft Teams) is disabled." when users sign in to the Teams desktop app.

Published: 15 Apr 2021 | Cref: TEC7833074 | Last Updated:07 Nov 2026

Provides workaround to the issue of Microsoft 365 or M365 'Apps for Enterprise' failing to manually activate.

Published: 17 Mar 2021 | Cref: TEC7785858 | Last Updated:07 Nov 2026

Explains why Chromebook users are continually returned to the Chromebook sign in page after entering sign in credentials.

Published: 09 Mar 2021 | Cref: TEC7753969 | Last Updated:07 Nov 2026

Describes how to create a class team in Microsoft Teams from an existing Microsoft 365 education class.

Published: 08 Feb 2021 | Cref: TEC7699072 | Last Updated:07 Nov 2026

"PRIMARYTSAFAILEDPROCESSING Active Directory Services ...

Explains the cause of Audit log error "PRIMARYTSAFAILEDPROCESSING... Active Directory Services through an Exception".

Published: 06 Jan 2021 | Cref: TEC7553803 | Last Updated:07 Nov 2026

Explains why one or more students are not placed in their 'year of entry' organisational unit.

Published: 04 Aug 2020 | Cref: TEC7395023 | Last Updated:06 Nov 2026

Explains why students are being shown as members of multiple year groups in RM Unify.

Published: 09 Jul 2020 | Cref: TEC7379573 | Last Updated:06 Nov 2026

Using Process Monitor to troubleshoot RM Unify Network ...

Describes how to use Process Monitor as a troubleshooting tool.

Published: 08 Jul 2020 | Cref: TEC7367661 | Last Updated:06 Nov 2026

Explains why an error message "Sorry, an error occurred while processing your request" is displayed when you attempt to save changes or click Finish ...

Published: 10 Aug 2020 | Cref: TEC7381653 | Last Updated:06 Nov 2026

Describes how to unlink an RM Unify account from an RM SafetyNet account.

Published: 09 Jul 2020 | Cref: TEC7380596 | Last Updated:06 Nov 2026